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Crowne Plaza Knoxville Downtown University an IHG Hotel eeef - (888) 406-7656
Crowne Plaza Knoxville Downtown University an IHG Hotel, 401 West Summit Hill Drive, Knoxville, TN -(888) 406-7656
Area: Downtown Knoxville
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (901 Ratings)
0.4 miles from Knoxville centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
A 10-minute walk from the University of Tennessee and the Knoxville Convention Center this hotel features an on-site bar indoor pool and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library a pub-style bar is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday 28 October 2024 until 30 October 2024.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Indoor pool (all year)
` Wheelchair accessible
` indoor pool
` Accessible parking
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Parking garage
` Toilet with grab rails
` Higher level toilet
` Wine/champagne
` Fruits
` Auditory guidance
` Pet bowls
` Fitness
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Food can be delivered to guest accommodation
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Crowne Plaza Knoxville Downtown University an IHG Hotel Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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5

Exceptional - 5.0 out of 5

Lila, Sparta, visiting Bijou Theatre Knoxville Sun, 29 January 2023

Liked: Super clean; quiet; very comfortable beds and nice staff.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Marilyn, Waynesville Sun, 9 October 2016

The location of the Crown Royal was fantastic! We parked our car upon arrival and walked everywhere we wanted to go. Our room was extremely clean and nicely appointed. The hotel staff was very helpful and "on point" with their recommendations!

Liked: Fantastic location and superb accommodations. Staff was very helpful!
Disliked: There wasn't anything disappointing.

3

Pleasant - 3.0 out of 5

John, Calabash, visiting Tennessee Theatre Fri, 26 December 2014

Room was standard and well maintained. Had trouble with hot water one morning but remedied quickly. Staff was courteous.

Liked: Service.
Disliked: Cold breakfast buffet.

5

Exceptional - 5.0 out of 5

Shelia, Dickson, TN Thu, 14 March 2013

Only thing that would make it better - if it had a bus to Thompson Arena and bar served food later.

Liked: Room clean; people great.

5

Exceptional - 5.0 out of 5

Cristy D, Knoxville Tue, 5 March 2013

Like the area that the hotel was in. Room was clean and stocked very well. We had a really nice stay.

Liked: Staff helpful and polite. Also, no long waits - very efficent.

1

Poor - 1.0 out of 5

Allyson, Trenton, TN Mon, 4 March 2013

We were overcharged for parking which caused a fraud alert to freeze the credit card for the remainder of our trip. An $8.74 parking charge hit the credit card for $874.00. The breakfast served in our room was cold with no coffee or juice - even after reporting that, still no coffee. The taxi service from the hotel was awful, with no help from hotel staff to secure a taxi. Rooms were older and small bathrooms. Also very noisy! Will not stay there again.

Disliked: Very negative.

5

Exceptional - 5.0 out of 5

John and Renee, Nashville Mon, 2 July 2012

Liked: Clean; smelled fresh; great service; great proximity to downtown biz; good food. Wonderful visit.
Disliked: We were on the "Quiet Floor" and someone had small dogs barking. Luckily, they were gone when we went to sleep. The hallway on the 11th floor was sweltering.

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Crowne Plaza Knoxville Downtown University an IHG Hotel 401 West Summit Hill Drive, Knoxville, TN