Crowne Plaza Kitchener-Waterloo Guest Reviews
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0.5 miles from Kitchener centre |
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Sharon, Welland, visiting Centre In The Square Mon, 20 June 2022
Check in time was 3 p.m and our room was not ready on time. Bed was very uncomfortable; mattress springs and mattress very uncomfortable. Large stains on the side of the bed shams.
Marc, Orleans, visiting Altes Munchen Haus Mon, 19 October 2015
Nice hotel; staff members pleasant; room clean; close to everything. Would recommend it.
Liked: Nice hotel.
Mike Thu, 6 March 2025
Overall was not happy with...
Liked: The location was our main reason for booking and the facilities available to use at the hotel were another reason also. (Pool and arcade for kids)
Disliked: The room had a severe leak from an exterior wall, we were the corner room and it rained pretty heavily on our last night there that the carpet was soaking wet with freezing rain. My suitcase was soaked that was laying in the corner of the room. Our shower design had a huge design flaw, no matter how we positioned the shower head the floor outside the shower was getting wet. The shower head itself didn’t work and sprayed in every direction even over the half shower wall provided. The arcade was very sad. Only half the machines work and some even just stole your money. While the answer we got at the front desk is that it’s run by a third party.
Anna Sun, 2 March 2025
Exceptional
Martha Thu, 27 February 2025
Very good
Kate Sat, 22 February 2025
Exceptional
Liked: The staff were outstanding and the breakfast was to die for.
Alexandra Fri, 21 February 2025
Good overall
Liked: It was good
Disliked: Street traffic was loud and guests on our floor were nosy as well in the halls.
Redecop Tue, 18 February 2025
Very good
Robi Mon, 17 February 2025
Exceptional
Arlene Sun, 16 February 2025
Amazing place. Always enjoy going...
Liked: Well priced. Great location. We stayed and picked up my son from university, and were surprised by the special Valentine’s dinner they had at their restaurant. It was superb! Decor, customer drinks, everything! Their hotel management and concierge treated us like gold! Amazing restaurant and would recommend to anyone.
Disliked: Nothing. All good. Had some rowdy children on the floor. Told management who went upstairs to settle the situation, and they even moved us to a different floor with no hassle. Very good staff.
Hackbart Fri, 14 February 2025
Exceptional
Daniele Sat, 8 February 2025
Exceptional