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Crowne Plaza Houston Med Ctr-Galleria Area eeef - (888) 323-5826
Crowne Plaza Houston Med Ctr-Galleria Area, 2712 Southwest Freeway, Houston, TX -(888) 323-5826
Area: Houston Galleria
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3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (766 Ratings)
4.2 miles from Houston centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located in the center of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness center. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 32-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. Guests can have a drink at 2712 Bistro and Bar or order room service. The Galleria is 3.1 mi from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 1.6 mi away. William P. Hobby Airport is 11 mi from the property. 2712 Bistro & Bar serves breakfast and dinner. Guests can have a drink at Bar & Lounge.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Wheelchair accessible
` outdoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Parking available (charges may apply)
` Xerox/fax in business center

Crowne Plaza Houston Med Ctr-Galleria Area Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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4

Very Good - 4.0 out of 5

Johnny Tue, 1 April 2025

Very good

Disliked: Having to pay for parking

4

Very Good - 4.0 out of 5

Ron Tue, 1 April 2025

Very good

5

Exceptional - 5.0 out of 5

Brittany Tue, 1 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Jose Sun, 30 March 2025

Very good

Liked: Rooms were clean and comfortable. Smaller little things like broken shower rod would be the knocks on the stay, but nothing that would keep me from staying there again

2

Disappointing - 2.0 out of 5

Robin Fri, 28 March 2025

Extremely disappointing, kinda gross, and...

Liked: The property itself looked like it was suppose to be a nice place. You can tell it’s been rundown and not properly taken care of.
Disliked: Our hotel room def had something in it. All of my guests woke up each morning with sore throats and feeling unwell. Our beds had hair in them that was not ours and no one came to change the sheets. There were only 2 staff members that actually seemed like they cared. The manager, Baley was kind and accommodating. One front desk lady was extremely rude to my guests after one of their vending machines ate her money. I would not stay in this hotel again and wouldn’t recommend it to anyone.

2.5

Fair - 2.5 out of 5

Frank Fri, 28 March 2025

The staff was friendly and...

Liked: Location was good, easy to get to our activities.
Disliked: Cleanliness was very lacking. The bathroom floor was very dirty. Our room was right by the elevator and it was noisy all night. The thermostat didn't work so we slept hotter than we like and this affected our sleep.

5

Exceptional - 5.0 out of 5

Juliana Fri, 28 March 2025

Exceptional

1.5

Poor - 1.5 out of 5

Fidel Thu, 27 March 2025

FAIR

Disliked: BATHROOM TOILET NOT FLUSHING AND THEY NEVER FIXED IT THE TWO DAYS WE WERE THERE. WE REPORTED IT TWICE.

5

Exceptional - 5.0 out of 5

Desmone Thu, 27 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

Cayla Wed, 26 March 2025

Exceptional

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Crowne Plaza Houston Med Ctr-Galleria Area 2712 Southwest Freeway, Houston, TX