Crowne Plaza Hotel Springfield Guest Reviews
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4.4 miles from Springfield centre |
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Carl Mon, 16 December 2024
Room was clean and neat...
Liked: Room was clean.
Disliked: Walked into lobby and could smell urine from lobby public restroom. Non functioning urinals covered in plastic bag. Coffee kiosk couldn't accept cash, associate explained they had forgotten their till key, had to use debit card to buy a bottle of water. Stay was associated with a banquet, of which there were 2 at the facility. Understanding beverage price is what it is but for money charged beverages should at least be cold. Staff appeared to poorly plan for needs. Lounge and banquet beverages were not completely cold. Appeared they couldn't keep up with the demand which is strange as both banquets have been at the facility for several years and service has began to get progressively worse.
Scott Mon, 16 December 2024
Superb
Bradley Sun, 1 December 2024
Super!
Liked: Breakfast and the room were excellent.
Disliked: No Microwave in room.
Sandy Mon, 25 November 2024
Overall it was good stay...
Liked: It was just ok, could have had more choice
Disliked: Breakfast needed more choices
Damon Mon, 18 November 2024
Exceptional
Liked: The decor
Disliked: Nothing
Rafael Mon, 18 November 2024
Superb
Sarah Sun, 10 November 2024
Exceptional
Theresa Thu, 31 October 2024
It’s was a great stay...
Liked: Property was clean, staff were friendly and food was good.
Kathy Mon, 21 October 2024
Passable
Kathy Sun, 20 October 2024
Poor
Disliked: The lady at the front desk was rude and acted like the things I asked her about were unreasonable. I just expressed to her that we had checked on their website to make sure they had room service and bellman to help with our luggage since my husband has disabilities. She didn’t seem to care.