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Crowne Plaza Hotel Orlando Downtown eeef - (888) 323-5826
Crowne Plaza Hotel Orlando Downtown, 304 W. Colonial Drive, Orlando, FL -(888) 323-5826
Area: Downtown Orlando
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BOOK ONLINE OR CALL - (888) 323-5826
3.98
HOTEL RATING: 
GOOD
3.98 out of 5 (358 Ratings)
1.1 miles from Orlando centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
-Located in the heart of Downtown Orlando just steps away from the area's most popular Entertainment & Business Venues just minutes from the Kia Center Camping World Stadium Dr. Phillips Performing Arts and Downtown Lake Eola Park. Conveniently offering complimentary shuttle transportation within a 3 mile radius. -All Standard and Premium Rooms are 329 sq. ft. featuring a 55” flat screen a wet bar mini refrigerator Keurig coffee maker and microwave adorns the kitchenette area. All suites are 652 sq. ft. featuring a fully equipped kitchen separate living and sleeping area with a 65” flat screen and a King bed sleeper sofa and full bath with a walk-in shower and soaking tub. -Enjoy a variety of food and drink options throughout the day from fine dining at our full-service Bite Bistro & Wine Bar to light meals at our lounge & poolside patio or relax at your leisure with convenient in-room dining. Our full-service hotel includes state of the art fitness center 24-hour business center heated outdoor pool and whirlpool.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Bowling
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` German
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Room service available
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Crowne Plaza Hotel Orlando Downtown Guest Reviews

Overall Average Score: 
Good (3.98 out of 5)

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5

Exceptional - 5.0 out of 5

Amanda, Jacksonville, visiting BackBooth Thu, 1 December 2016

Liked: It was very clean and convenient :)

4

Very Good - 4.0 out of 5

Keneth, Ocean View, visiting The Ballroom at Church Street Sun, 30 October 2016

On the whole the hotel was pretty good. Rooms were fairly clean (need a little more cleaning of the corners of the bathrooms). Because of construction around the area it was very hard to find the entrance to the hotel. The hotel should put out some signs telling one how to get to the front of the hotel. Breakfast was decent but overpriced, paying $30.00 plus tip for breakfast for 2 is entirely too much. This is my review and I'm sticking to it.

Liked: It was close to where we needed to attend the wedding. Staff was OK but not super friendly - a little aloof. Really liked that I could call and have my car at the entrance when it was needed.
Disliked: Although the valet guys were great I think it's ridiculous to have to pay for parking at a place were you are already paying to stay. You also need to put in Tempur-Pedic beds.

3

Pleasant - 3.0 out of 5

Gregory B, Wesley Chapel Fri, 11 March 2016

Too much money for such a noisy place.

Liked: Good service; clean; great shuttle service.
Disliked: Too noisy to get a good night's sleep. Right off I4.

1

Poor - 1.0 out of 5

Andrea, Lake Park Mon, 8 February 2016

I booked two rooms for my daughters and myself. We were attending the ballet Saturday evening and wanted a nice hotel close to the venue. When we got back from the Firebird Ballet my daughter's room was filled with smoke. Apparently their room was next to the service room and some of the staff had been smoking in that service room and the air duct directed it into their room. We asked for another room. We were given a room on a floor where a loud party was going on! The front desk was very unhelpful. Manager said they were trying to keep "that kind of thing" under control. Apparently this is not the first time staff was smoking and probably not the last. I am in negotiation now with my credit card provider. I will not pay for these rooms and the service we got. It really did upset us and put a damper on the whole weekend. Unhappy customer .

Disliked: I will never stay at Crowne Plaza Hotel again.

3

Pleasant - 3.0 out of 5

Gregory, Tavernier, visiting Addition Financial Arena Sat, 6 February 2016

Stylish as higher priced hotels I've stayed. Much of decor looks cheap though. They could probably charge more if they retrained their staff.

Liked: Valet?
Disliked: No mini bar; hard matress.

4

Very Good - 4.0 out of 5

Anne, Hutchinson Island, visiting Kia Center Orlando Thu, 29 August 2013

Liked: Great front desk, bar staff, beds, TV. Offered a free concert shuttle.
Disliked: Balcony doors locked for insurance liability.

1

Poor - 1.0 out of 5

Amy, Clearwater Mon, 8 April 2013

Prepaid for a suite and they gave away my room, and it was my 1 year anniversary. Then it took them till 2:30 the next day to put me in a suite, which had no towels or wash cloths - they told me they would comp the night they gave me the wrong room which they did not, and they are far from a 4 star hotel - more like half a star. I travel for a living and by far the worst place I ever stayed - if I had not pre paid I would have clearly went elsewhere. Would never recommend them.

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Crowne Plaza Hotel Orlando Downtown 304 W. Colonial Drive, Orlando, FL