Very good

Superb

Passable

Exceptional

Overall, it was a superior...

Liked: The staff were the best of any IHG property at which I have stayed and better than most non-IHG five stars at which I have at which I have stayed. They were very courteous, and accommodating of my wishes.
Disliked: There was not anyone assigned to the bar. The presence of a bartender was sporadic, but when someone was present, they were always well mannered and knew how to make a variety of mixed drinks. Many buffet items were repetitive from the breakfast selections to the dinner selections. For example, the Lyonnaise potatoes were on the buffet line every meal. The bacon was way undercooked all of the time except when it was on a hamburger (one of the best I have ever had). In fact, the bacon always presented as being warmed, not thoroughly cooked. I didn't like the fact that internet access was shut down every night, which kept me from being able to transact business in other countries.

Exceptional

Liked: Qqui Robledo is a great host. She's always looking for ways to make you feel comfortable.

Bad

Liked: Terrible taladrando y martillando las paredes todo en tiempo nefasto y al staff del hotel le valio

Bad

Liked: Terrible taladrando y martillando las paredes todo en tiempo nefasto y al staff del hotel le valio

Very good

Liked: Friendly staff and clean facilities. Room was large and clean.
Disliked: No mini refrigerator