Crowne Plaza FELBRIDGE Guest Reviews
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Write a review
Louise Sun, 17 November 2024
A fabulous, beautiful clean hotel...
Liked: From the moment we arrived at the hotel we were looked after exceptionally well. We were provided with a walk in shower, which I had forgotten to ask for on check in and had a beautiful room. We went to the bar before dinner and had a couple of cocktail which were delicious and then went into dinner which had a good selection of food and not just burgers and pizzas which alot of restaurants seem to offer these days. A fabulous quick overnight stay but will definitely return again for the same in 2025.
Disliked: What was there not to like, well the only thing we thought was strange were guests coming to breakfast in their dressing gowns but I guess as it is a spa hotel you have to accept this from time to time.
Marta Sat, 16 November 2024
Exceptional
Liked: Facilities
Michael Wed, 13 November 2024
Excellent hotel in excellent location,...
Liked: everything
Disliked: nothing
Jon Tue, 12 November 2024
Friendly, efficient hotel would recommend
Liked: I had a wonderful experience thanks to the incredibly friendly staff. I want to give a special shout-out to Maddy, who was not only efficient but also genuinely warm and welcoming. Her kindness and attention to detail made my visit much more enjoyable, and I truly appreciate the excellent service she provided. Thank you all for creating such a positive atmosphere!
Disliked: Given the size of the hotel and the increasing demand for electric vehicle charging, it’s clear that one charging point is insufficient. To adequately accommodate guests who rely on electric vehicles, it would be advisable to install multiple charging stations. This would not only enhance guest satisfaction but also align with the growing trend towards sustainability and eco-friendly travel options.
Jonathan Mon, 11 November 2024
Very good
Steven Sun, 10 November 2024
Exceptional
Claire Sun, 10 November 2024
Very good
Liked: Spa was lovely and all the staff were friendly and welcoming.
Anne Sat, 9 November 2024
Loved it and will return
Liked: Been a few times. Lije the area and spa break good good
Disliked: The only problem we found was disabled parking. Needed checking somehow as too many cars no disability cards yet taken spaces. We had to park far end and that was not good. I did tell staff as leaving It’s a difficult one to monitor but needs to be looked into when checkin in with car registration .
Anon Wed, 6 November 2024
Good
Liked: Good position for the airport.Staff were friendly and helpful
Disliked: Room was cold and took some time to warm up. The food was tasty but expensive for basically good pub food
Sandra Tue, 5 November 2024
Really good other than the...
Liked: Staff were lovely and very helpful. Room was comfortable and breakfast had loads of choice.
Disliked: Being woken at 6am by a man to collect our luggage when we hadnt asked for this especially as he didnt explain why and just kept knocking and trying to enter the room with no explanation. I had to call reception as he wouldnt tell me why he was there and I wasnt going to open the door without explanation.