Crowne Plaza Cleveland Airport Guest Reviews
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0.7 miles from Middleburg Heights centre |
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Lisa Sat, 11 January 2025
Superb
Hope Tue, 7 January 2025
Best hotel stay
Liked: From start to finish we had a great stay! The shuttle was super convenient! Our flight was canceled and we were able to go back to our room and sleep a little while longer until our next flight! The front desk staff is amazing and deserves a raise! They are super friendly and very accommodating! Rooms are clean and comfortable! Will stay if in the area again!
Jennifer Sun, 5 January 2025
Exceptional
Danielle Mon, 23 December 2024
Exceptional
Vickie Mon, 23 December 2024
Ease of worry
Liked: I always park my car here when traveling. They shuttle me to and from the airport. This trip I chose to stay overnight since there were snow advisories and I didn’t want to worry about getting to their lot the morning of travel.
Cifranic Sun, 22 December 2024
Decent but much room for...
Liked: Liked breakfast and location and lounge
Disliked: Only 1 of 3 elevators worked when we got there. A week later only 2 of the 3 were working. The ad said indoor swimming pool but it was out of service. Room was not daily maintained on consistent basis.
Ron Tue, 26 November 2024
Very good
Holland Wed, 6 November 2024
Meh. Location good, hotel could...
Liked: Room was spacious
Disliked: Dated, disrepair. Patio was dirty and unusable. Wall around patio door was crumbling. Bed uncomfortable, could hear and feel springs.
Mary Sun, 3 November 2024
Passable
Liked: I liked the location. Our a/c didn't work but we left to eat came back and it was fixed. It was very clean and the staff was great. It just seemed so old for what we paid.
Mary Mon, 21 October 2024
We ended up having to...
Liked: There is nothing positive I can say about this hotel. We got there at 10 pm after driving all day, and the hotel overbooked and could not give us the room that we booked over a week prior.
Disliked: I found the staff extremely unprofessional. They had a line of people waiting to check in and no available rooms despite everyone having booked rooms.