Crowne Plaza Cabana Hotel Guest Reviews
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1.5 miles from Los Altos centre |
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Kristi, Santa Rosa Mon, 17 October 2011
My friends and I stayed at this hotel and had a great experience! We enjoyed the pool area prior to the concert and really enjoyed the atmosphere. The rooms were very clean and updated. We enjoyed our stay and would stay here again if ever in the area for another concert.
Kara L, Portland OR Tue, 7 June 2011
ok so its super nice but thats about it...the looks are all it has...i show up to have a nice weekend and i hottub has caution tape around it! GROSS! then the staff is extremely rude unless ur a snobby rich folk..discrimination! then police block the hotel off and the staff tell me to go back to my room i wasnt allowed to leave like really? we cant leave our hotel what is this? then the staff says they are going to call the cops on the person i was staying with because he forgot his room key.....and did they help him no!!! he had to sit outside the room for hours...then to top it off they charge 150 smoking fee when we did not smoke in the room we smoked on the patio outside our room which apparently ur not allowed to smoke on?
Efren Thu, 2 January 2025
Superb
Ingrid Sun, 15 December 2024
Very good
Liked: The location was convenient for our plans to tour Stanford.
Jesse Fri, 6 December 2024
Exceptional
Linda Mon, 2 December 2024
Very pleasant
Liked: breakfast
Disliked: pillows big and not soft
Meshari Wed, 27 November 2024
I will never stay in...
Liked: Only the location. The room is way below the average
Disliked: The hotel kept withdrawn money for no reason, they said it is for the car parking and I did not have one, then they apologized. Then they took double deposite (two times) they said it is their system, I still did not have my money. Ack after almost a month.
Linda Wed, 27 November 2024
Very good
Liked: very comfortable and staff very pleasant.
Martin Tue, 26 November 2024
Pleasant
Lindsay Fri, 8 November 2024
Exceptional
Liked: Great options for breakfast at additional cost. Nice variety.
Disliked: We liked everything about this place
Myriam Wed, 30 October 2024
Disappointed
Liked: Location, comfy bed, working A/C
Disliked: Cellar looking/feeling room : Not a full length window in the “premium” room and the view is the air con unit. Find another hotel. Very disappointed.I booked a premium room for 5 nights. As I was staying for a while, I sent a message asking for a high floor. Not only I had the lowest floor but I actually never stayed in a hotel which didn’t have at least a full length window unless specified. The view? There is none apart from the A/C unit.I’m on my own and the only room they had was a double queen bed… the receptionist said “useful to put clothes”…If that put someone who stays for 5 night (IHG platinum Elite member) into a cellar looking/feeling room, I wonder where you stay the guests for one night…Pick another hotel.Extremely disappointed
Nicole Mon, 28 October 2024
Disappointing. Inaccessible. Wouldn’t stay here...
Disliked: No help with luggage. Wasn’t possible to access room without navigating two sets of stairs. Was placed in this inaccessible room even though the property knew I was travelling with a toddler who needed a crib. Navigating the stroller and two small kids up and down stairs every time we wanted to come and go from the room was difficult. The hotel said they were booked and could not switch ours room