Great stay overall!

Liked: Restaurant was wonderful - menu had a great selection and the quality was excellent, breakfast buffet was very good, shuttle was very helpful and easy to access, room was very nice, all staff were wonderful - front desk, restaurant, shuttle driver.
Disliked: We drove in from Luxembourg and didn’t realize there was no parking even to unload our luggage. We pulled into where the hired cars were parked and were able to get a luggage cart across the lot to unload our luggage before we returned our rental car. We were told there was no parking on site, so if we had a personal car it’s not clear what we would have done. I understand that it works differently in the US, but we were just not prepared for the parking situation (or lack, thereof).

Superb

Liked: Friendly staff, very good bed, quit hotel, good shuttle to the airport, fair price.

Superb

Exceptional client centricity

Liked: It was an exceptional example of client centricity. Initially I choose this hotel as it was close to the airport just to save some time in the morning and sleep longer. And also there should be shuttles available. But shuttles start at 6 am during this time of the year. The receptionist proposed to order the taxi for our convenience. Unfortunately taxis didn’t want to take orders from the hotel and the receptionist took his own car to help the guest to get to the airport and not to be late. Thank you very much for this amazing attitude and the help.Also the hotel is quite comfortable to stay including room, beds, shower/bath facilities.
Disliked: Nothing to complain, I think the hotel staff is able to help if something happens

The hotel is very convenient...

Liked: The shuttle service is very convenient. It will be good to have service earlier but still is ok.
Disliked: There was not any type of amenities in the room, which for this type of hotel is expected.

Exceptional

Liked: very good hotelvery pro staff good food and winenice calm atmosphere all over the placefree transfer to airport

Superb

Very good

A very short but pleasant...

Liked: It was an unplanned stay due to our disrupted flight, but it was a nice one, even if we stayed for a few hours. Greeting and check-in process at the reception were super friendly, warm and efficient. The room and the bathroom were pristine clean and beds and pillows were very comfortable.