Exceptional

Very good stay :)

Liked: The property looks just like the pictures . The property was very clean and up to date. It was a beautiful buildings.
Disliked: The parking is usually full. We had to park and walk far during the cold. It wasn’t too bad though. I’d still book again.

Exceptional

Rude staff that was slow...

Liked: Room was alright, somewhat out the way
Disliked: Front receptionist took a while to check us in, apart from being rude and saying rather obscure things under her breath about checking me in, she tried to deny me the room for wanting to use a my spouses debit card so I was kind of put in a position where it felt like I wasn’t going to get my room at all, thankfully my spouse had her ID to make a copy. At that point the receptionist starting adding my spouse to the room while mumbling under her breath about having to check us in and how we were making it difficult. When I asked why the breakdown was different from the previous quote the receptionist talked over me with attitude like I was supposed to know how things are priced out. Apart from that I was hoping for something more romantic when I requested a valentines theme or anything to do with that but it was just a plain room nothing special about. The receptionist next to the one who helped us was able to get 3 people checked in all while I was waiting on the person who helped me so it cut into our reservation time, did not like the experience

Exceptional

Very nice retreat

Liked: Very clean, I like the layout of the rooms
Disliked: Staff wasn't the most friendly, but they did their jobs well

Exceptional

Exceptional

Good

Liked: The staff at the front desk were absolutely incompetent!! It took 2 of them to check us in and took a few minutes. It wasn't any better checking out, which should have been a breeze!