Excellent from start to finish

Liked: We arrived very late (11pm), staff were very helpful friendly and kind.We were made to feel welcome from the offset. The breakfast was first class as were all the staff.
Disliked: N/A

Good location but average accomadation

Liked: Location & comfy pub area
Disliked: Over priced room / stained carpet Green light over door in room prevented sleep Rooms not dog friendly - no facilities (bowl / blanket etc)

I travel a lot for...

Liked: Friendly staff

Excellent atmospheric, comfortable hotel

Excellent in all key respects...

Liked: The historic building and decor (pictures/books), wide corridors, spacious bedroom, modern en-suite with walk-in shower though would have liked a shelf to put toilet bags on, big/strong hairdryer. Dinner steak perfectly cooked and very tasty and kitchen kindly gave me a mixed salad to replace the watercress one on the menu! Cinnamon cheese cake innovative. Complimentary bar drink appreciated. Continental breakfast excellent value for money - perhaps bag of museli alongside cereal packs would be welcome. Bar/coffee area in the morning warm/cosy and super comfy leather seats. Sunny day so enjoyed the outside terrace/garden and closeness to shops to browse and enjoy Georgian architecture. Very good value for money and staff warm and friendly from beginning to end.
Disliked: Nothing for us just overnight, although if there for a longer period perhaps more hanging space (maybe other rooms have this already). See above re shelf for toilet bags.

Very good

Exceptional

Good

Comfy bed & welcoming staff

Liked: Convenient & professional
Disliked: Comfy bed & welcoming staff