Cross Keys Hotel Kelso Guest Reviews
Write a review
Write a review
Kevin Thu, 30 January 2025
Superb
Shaun Sun, 26 January 2025
Beautiful room, amazing evening meal...
Liked: We had a junior suite. With the most beautiful 4 poster bed. The room was spacious and just really comfortable.
Disliked: Nothing
Grace Fri, 24 January 2025
Great hotel
Liked: Fantastic staff and great customer service.
Andrew Thu, 23 January 2025
Exceptional
Lyndsay Thu, 23 January 2025
Disappointing
Liked: Good central location
Disliked: It’s an old property and the facilities reflect that. It’s fine but was quite expensive for what it was as I think we arrived on a busy weekend.
Daniel Sun, 19 January 2025
Very good
Liked: Great breakfast and friendly staff.
Catherine Sun, 19 January 2025
Pleasant
Liked: Friendly staff. Rooms a little small and in need of upgrade but very clean. Lovely breakfast. Handy parking in front of hotel. Would stay again.
Helena Fri, 10 January 2025
Room was very tired and...
Liked: The staff and meals were nice.
Disliked: The room I was in was very dated, badley needed a facelift. Bathroom tiles were very old fashioned and shower curtain on shower. Old setee in the room very worn and dated, pelmets on windows covered in dust. Bed was so hard and uncomfortable I had to request a change of room the following night. Which they managed to do, even though they were busy. I would not have minded the above so much, but the room was charged at £125 per night, I have slept in much nicer rooms for a lot less. I did email the hotel, but did not receive a reply. It's a shame as the staff and food were really nice.
Mary Sat, 4 January 2025
Very good
Swash Wed, 1 January 2025
nice staff, good location, clean...
Liked: Food was standard fayre . served with a smile , dining area was exellent .
Disliked: Room 104 very poor view from bedroom window .