Cross Keys Hotel Kelso Guest Reviews
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Helena Fri, 10 January 2025
Room was very tired and...
Liked: The staff and meals were nice.
Disliked: The room I was in was very dated, badley needed a facelift. Bathroom tiles were very old fashioned and shower curtain on shower. Old setee in the room very worn and dated, pelmets on windows covered in dust. Bed was so hard and uncomfortable I had to request a change of room the following night. Which they managed to do, even though they were busy. I would not have minded the above so much, but the room was charged at £125 per night, I have slept in much nicer rooms for a lot less. I did email the hotel, but did not receive a reply. It's a shame as the staff and food were really nice.
Mary Sat, 4 January 2025
Very good
Swash Wed, 1 January 2025
nice staff, good location, clean...
Liked: Food was standard fayre . served with a smile , dining area was exellent .
Disliked: Room 104 very poor view from bedroom window .
Beverley Fri, 27 December 2024
Very good
Colette Wed, 25 December 2024
Good
Brenda Mon, 16 December 2024
Very good
Liked: The location
Angela Mon, 16 December 2024
WE ENJOYED OUR STAY
Liked: LOVELY FRIENDLY HELPFUL STAFF
Disliked: ROOMS BADLY NEED UPDATING ESPECIALLY THE BATHROOM
Lynn Sun, 15 December 2024
Felt overpriced for level of...
Liked: Central location
Disliked: Bedroom very tired, mixer tap for shower, needs upgrading
John Thu, 12 December 2024
Very good
Neil Mon, 9 December 2024
Very good