Lovely short stay in Yarm

Liked: Very friendly and helpful staff at checkin. Concierge particularly helpful as we had several bags.Excellent dinner and breakfast, with experienced and welcoming service.

Exceptional

Liked: Absolutely everything. Emma was so very accommodating. I had mentioned on booking that I had recently got engaged (last week) and we were over celebrating with friends that live in Yarm. We were upgraded to a superior room and by coincidence there was a wedding show on display. Beautiful room, with a magnificent free standing bath, beautiful staff. So very pleased with our stay here and we will definitely be back to celebrate.

Exceptional

Excellent staff and hotel will...

Liked: Staff and hotel was amazing, special mention to Emma Byron who couldn’t do enough for us
Disliked: Super clean, rooms really spacious and staff lovely

Perfection!

Liked: Every detail was perfectly thought out, the food was outstanding and the staff went above and beyond! well done to all!
Disliked: nothing

Superb

Liked: The staff are always wonderful in this hotel, nothing is too much trouble

Excellent stay in a very...

Liked: Absolutely stunning hotel, the hospitality from the staff was second to none, and anything you need is never a problem.

Beautiful Hotel, classy and refined.

Liked: Although I booked a room at the cheaper end of the scale it was beautiful and very luxurious. Generally in most hotels you really do get basic but this room was outstanding. Special mention to Byron the concierge/barman who looked after our every need when we checked in late. He very kindly took our luggage to our room and then organised meals & drinks in the bar. A credit to the hotel.
Disliked: The lift was a bit complicated... only used it once, we chose to use the stairs after that.

Superb