food is poor quality and...

Disliked: the food was extremely poor and over priced.

Exceptional

We are repeat customers and...

Liked: Location, comfort of the bed, loveliness of the staff, excellent restaurant
Disliked: Bathroom grouting needs a bit of a scrub

Very comfortable hotel with fabulous...

Liked: I loved the staff who all had a smiley positive attitude
Disliked: The water pressure in the bath and shower was terrible

would not come back

Liked: the food was amazing
Disliked: staff not very friendly, shower was only warm, location misleading, room we booked not available so downgraded

Fine but could be lovely...

Liked: The main thing we enjoyed was the Quaich whisky bar and chatting with the staff. The Quaich is beautiful, with whisky everywhere you turn. There’s big comfy sofas and wing-backed chairs, and there’s games to play while you sample the best whisky available. A big shout out to Oscar in the Quaich - never have we met such a kind whisky enthusiast. He’s an asset to the hotel.A special shout out to Jamie and Parker, the dream team behind the bars at the hotel. Clearly they’ve got it down to a fine art.
Disliked: The room was the worst bit. The shower screen was mouldy and didn’t work, the pillows were very old and rock hard, the sweet vintage radio doesn’t get any signal and the tv is pointless. I’d suggest new pillows, shower screen, and getting rid of the radio/tv and replacing with books by Scottish authors. The Walkers shortbread was a nice touch.The restaurant is expensive but worth it for lunch/dinner. It’s best to book as it gets busy. The breakfast was fine - we were disappointed to not see square sausage or white pudding on a Scottish breakfast menu.

We had a great time

Liked: Location and comfortable social spaces

Great time, with amazing choice...

Liked: Location staff
Disliked: N/a

Truly exceptional - a real...

Liked: The location is excellent; facilities are perfect and when they say dog friendly, they truly mean it. The staff are without question the most friendly, warm and welcoming - I would highly recommend staying at this property. Service, rooms, lounge area, the bar area and food and the exceptional whiskey bar. Wish we were staying longer.
Disliked: We loved everything about the property