I was greeted with a smile and everyone was so polite. My room was clean and the building was beautiful. The service was great! Absolutely no complaints.

Liked: I would definitely come back.

Exceptional

Good overall stay. Wonderful staff....

Liked: Clean, decor, comfortable
Disliked: Bathroom needed repaired- sink didn't drain, shower leaked lots of water through door onto bathroom floor, cracked tiles on floor

Passable

Very good

Exceptional

Unclean waters

Liked: The staff some of them were helpful and some were not.
Disliked: The hot tub nor the pool was clean, nor did the hot tub work, I told a staff member, nothing happened he didn't come back to address the issue or said he let his supervisor know of the issue.

Bad

Disliked: They give me another room and they took my room and give it to another guest and give me very bad room besides the recipient was yelling

I would stay there again...

Liked: The location
Disliked: The air conditioner didn’t work very well. The curtains were a mess. A snickers bar was $6.00.

All of the staff that...

Liked: I did not eat breakfast at the Courtyard. I brought my own.
Disliked: I would have appreciated it if the Bistro had been opened when I arrived at the hotel at 6:00. The Bistro closed at 5:00.I didn't a problem with Courtyard. My name is Mary K Davis. When I booked my reservation through Booking.com they entered my last name as Kdavis. The front desk staff at the hotel worked patiently to find my reservation. I will never again use Booking.com.