parking only snafu

Disliked: information regarding unloading at the front door, checking in to get a room key to access the parking garage would be helpful.

Exceptional

Liked: I particularly liked the staff here! They were friendly, helpful, and patient. I would especially like to shout out the two women who checked me in and out, and the gentleman who helped remove a mistaken charge from my card. They were thorough, patient, diligent, and accurate. The staff was really outstanding!

Very nice hotel in a...

Liked: Always stay here when in the Camel City
Disliked: Location is great

we had a wonderful stay

Liked: The staff. Stacy in particular, were friendly and helpful
Disliked: would have liked free coffee from the hotel

It was convenient and bed...

Liked: I didn’t eat breakfast. I didn’t know there was breakfast if there was.
Disliked: The evening staff member that checked me in was a little difficult to talk with while I was checking in. It was very late for me after getting up before 5 am, working all day and then driving for over 3.5 hours.

Nice, helpful staff at well-located...

Liked: Location is great.
Disliked: N/A

Exceptional

Exceptional

Liked: The staff were knowledgeable and courteous. The room was one of the cleanest I have ever stayed in.
Disliked: The only downside was the parking situation. It was a garage access located where I had to walk to get there and until I registered I was not made aware of the parking add add on fee per night.

Exceptional