Excelent service

Liked: The girls at the front desk were particularly kind. Delicious cookies at the lobby. The shower had a comfortable design. All the installations look new and clean.

Exceptional

Very good

It was perfect

Liked: Staff was very friendly and helpful room was clean all around very nice place

Booking. com and the hotels...

Liked: The facilities were fine except for the fact there was only 1 elevator. and if the birds ate the crumbs that led to this elevator, you could never find it. Seriously!
Disliked: Our check in was ridiculous. Took 45 minutes. All 3 reservations were thru Booking. com. The first one for 2 nights was in the computer. no issue. The second one that added a night could not be found. The same with the 3rd reservation for a friend. The receptionist could not recognize the Booking. com reservation numbers. She did not have a phone # either to call you. These later two were ultimately found under N/A Dan and Steve N/A. I am sure I completed all 3 reservations in the same manner--no idea how they were messed up between you and the hotel.

Pleasant

Liked: Room was fine , staff was not
Disliked: Communication between you and the hotel was the issue. They did not recognize 2 of the 3 your reservations/ confirmation numbers. They did not even have your phone number. After 45 minutes they found one reservation under the name Steve. He was my guest not the person (me) who made and paid for the reservation in my name.The other reservation was found under the name N/A Dan.Not clear to me how this could happen. Whether you or the hotel screwed this up.

A great spot for our...

Liked: The location was perfect and it was spotless!
Disliked: By didn’t have a cot.

Family funeral so hotel was...

Liked: Ok breakfast . I ordered eggs and sausages and received bacon.
Disliked: Noisy room.

Very good