Disappointed with Marriott

Liked: The staff was very nice, the location was convenient. I like that they had valet parking but it was extra at $45 per day. The room looked nice and the beds were comfortable.
Disliked: I had a highly disappointing experience during my stay. The cleanliness of the room was unacceptable—I found someone’s fake teeth under the ottoman, which was absolutely disgusting. When I reported this to the front desk, they seemed indifferent and didn’t even offer an apology. To make matters worse, I had to bring the item down to them myself, which was incredibly uncomfortable.Additionally, the breakfast was mediocre at best, overpriced, and the lines were excessively long. On top of that, housekeeping staff were cleaning carpets during our stay. They knocked on our door shortly after we arrived and asked if they could clean our room, which was extremely inconvenient as we had just settled in. To make matters worse, they left soap all over the hallway floor, and it remained there for three days!I also encountered issues with pricing. I originally booked directly with Marriott but found a much lower rate ($270 less) on Booking.com. When I asked Marriott to price match, they refused, so I canceled my reservation and kept the Booking.com one.Overall, this stay was a terrible experience. Between the cleanliness issues, poor service, and lack of accountability, I won’t be staying here again. I expected much better from Marriott.

Exceptional

Superb

The hotel was well equpped,...

Liked: The breakfast was good although choices were limited.
Disliked: Service was slow and it took about an hour to get my food.

It was good in a...

Liked: The balcony was okay.
Disliked: The mattress on the pull out couch was stained and disgusting. It looked to be the embodiment of bed bugs. It belongs in a homeless camp, not in an establishment like this. Also, there were no sheets or extra linens for the pull out couch leaving me to share the bed.

The view was beautiful and...

Liked: I liked how it was in downtown Tampa, close to armature Works and different events and fun places. The food trucks in the parking lot was definitely a plus.
Disliked: I did not like that the Starbucks in the hotel barely had someone working.

Very good

Liked: location to Tampa general.

Exceptional

Exceptional