Courtyard by Marriott Syracuse Downtown at Armory Square Guest Reviews
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0.4 miles from Syracuse centre |
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Nathan Sun, 5 January 2025
Disappointing
Liked: I stayed here years ago and had a great time. My kids loved it and the amenities were great!
Disliked: To start, the pool was not heated and no one there knew how to unlock a door to see if it was a broken heater or just turned off!! The reason i took my kids there was for the heated pool and that was a bust! It was freezing cold!! I asked for extra pillows since there was 4 of us and there kinda small but they didn’t have any! The Starbucks inside the hotel had one hotel worker that didn’t know how to make any of the drinks! The only friendly person that i talked to while there was the security guard, everyone else seemed miserable and didn’t want to be talked to even if it was just to get a bottle of water! Breakfast ended at 9 witch seems a bit short, especially since when we signed in the lady said it was open until 11 and we got excited about that, we went down at 10ish and it was all cleaned up and over. I’m sure that was just a misunderstanding on our/there part so I’m not mad about that though.
Preaster Sun, 5 January 2025
Very poor
Thomas Fri, 27 December 2024
Exceptional
Liked: The pool was nice and the maid's were amazing. Very kind and professional
Disliked: The bar wasn't open cause there wasn't much occupancy There wasn't a shuttle to bring you places and there wasn't a complementary breakfast. And there wasn't a microwave in my room.And the fridge was extra small.There was only one elevator working.And the pool closed early.
Shari Wed, 25 December 2024
Exceptional
Jeanne Tue, 3 December 2024
Superb
Liked: Son traveling and had a nail in tire. Luckily was right next to this courtyard.Tried to call direct so I would get the AARP or military discount.Was unable to get someone online or at the front desk to give me the discount.Greatful to have a safe place for my son and grandaughter but disappointed I could not get any discount.Im retired with a limited income.Jeanne Sutter.
Nicole Sat, 19 October 2024
Exceptional
Liked: The room
R Thu, 17 October 2024
Pleasant
Disliked: Very noisy location, 5 nights in a room facing the Main Street, perhaps Syracuse is noisy internal? Woken a 2am 4 nights in a row, cars / motorbikes - drag racing? Police presence but not sure they take any action?
Atsuko Sun, 13 October 2024
Good
Liked: It was so-so. We need more valaety meals. If give us free bottle waters, we appreciate.
Adele Fri, 11 October 2024
Very nice but food options...
Disliked: Breakfast options could have been better. $6 for a cup of tea is outrageous!
Victoria Sat, 21 September 2024
Very good