Courtyard by Marriott Sunnyvale Mountain View Guest Reviews
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0.7 miles from Sunnyvale centre |
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Heriberto Mon, 28 October 2024
Very good
Liked: Fridge and microwave included.
Disliked: Small TV
Angelica Sun, 13 October 2024
Exceptional
Andrea Fri, 11 October 2024
Exceptional
Steven Wed, 9 October 2024
Exceptional
Garza-valencia Mon, 7 October 2024
Superb
Disliked: Check-in took a while first because they couldn't find my reservation. Then, when they found it, they took a while to process/get my room keys because they couldn't figure out something in the system.
Michael Sun, 6 October 2024
Good
Kevin Thu, 5 September 2024
Did the job for my...
Liked: Basic and over priced
Disliked: Breakfast
Nhung Tue, 3 September 2024
Very good
Denton Tue, 27 August 2024
Barbara, provided excellent customer service...
Disliked: We were celebrating our 40th anniversary, Ruby was the only staff member who was kind and professional. Ruby, kindly give us a upgrade to our room for choosing to spend our 40th anniversary with the Marriott! When we checked in I believe her name was Barbara who checked us in. She sent us to a room that Ruby hadn't described to my wife. After my wife repeated was Ruby had told her, that was when Barbara finally gave in and gave us the room that had been described to my wife. Secondly, that same night the young lady who was managing the front desk late at night, I explained to her that I use a BPAP machine every night. I asked if there was a lost and found, in order to see if anyone from housekeeping had taken it from Rm 432, which is the room that I had left my BPAP in, and see if it was taken to lost and found. Barbara assured me after looking in the lost and found that there was no machine there. That is when I requested a key to Rm 432, to see if I had left it in that room. Barbara told me that housekeeping do a through job of cleaning the rooms and they would have brought it to the front desk if it was found. I had to fight for myself and tell her that I use my machine every night and without it I could possibly die in my sleep, since I stop breathing in my sleep. I asked her to call a manager, which she did the manager probably told her to go into the room to check and see if it was there. When we got to the room my BPAP machine, was right where I had left it. I was thankful and for the manager on the phone whomever they were, who insist that she look in the room. My wife Tonette, and I love staying with the Marriott's different properties, Tonette is very particular where she stays and whenever I tell her it's a Marriott she is always pleased especially if there's a restaurant in the property. We have stayed at one of your properties for the 40 years that we have been married.
Xinrui Tue, 13 August 2024
Very good