Valet prompt; greeter friendly; room fantastic - clean and quiet. Would recommend and would return.

Disliked: None.

Exceptional

Disappointing

Disliked: The front desk staff double charged my card after I already paid via booking.com & the charges are still pending a week later even after contacting them about the mistake

I’ll be back in April.

Liked: The size of my room was exceptional. We had forgot a few toiletries, but the front desk staff was very accommodating.
Disliked: Loved the room, there were however some unsightly stains on the shower curtain and outside of the tub. Looked like rust or something not sure.

Very good

Liked: This was the nicest hotel I have ever had the pleasure of staying and was truly beautiful. The staff was extremely friendly and very well mannered, and the room was absolutely excellent. Thank you for the experience.
Disliked: Parking and no pool were the only downside for us but we very much enjoyed our stay.

It was comfortable and clean.

Liked: The staff were courteous and helpful. The location was convenient and we were able to walk where we needed to go. It is a beautiful hotel. I loved the original decor in the lobby and hallways.

Very good

Liked: Staff was very friendly, helpful and accommodating.Room was clean and bed was comfortable.It was very quiet on the floor where we stayed so I was able to sleep well.
Disliked: I was disappointed there was no continental breakfast offered.In my opinion, room rates are overpriced.

Smart hotel but needs smarter...

Liked: modern and clean and good A/V
Disliked: the receptionist tried to tell us we were booked in at another hotel despite being given booking confirmation information.She was also disengaged and entrance was not through main door..no attractive food offering .Even in heavy rain we chose to go out

Exceptional

Passable

Liked: Location
Disliked: Discomfort of the bed. I was never able to fall asleep. The mattress was way too firm.