Courtyard by Marriott Scranton Montage Mountain Guest Reviews
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2.9 miles from Moosic centre |
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Emily, Frederick, visiting The Pavilion at Montage Mountain Sun, 11 August 2013
Liked: Cozy lobby.
Disliked: My room (256) smelled very musty and did not seem very clean. I didn't want to walk on the rug barefoot and I'm not usually picky about that. The room felt humid and I was cold even after turning off the A/C. The sheet had spots and did not look like the cleanest. The elevator floor cruddy with dirt in one of the corners.
Sally Fri, 8 November 2024
Exceptional
Barbara Thu, 24 October 2024
ok
Liked: Breakfast was terrible. The hardest one piece of toast that I have ever paid for. The home fries were over-fried and not eatable. Total wasted of money.
Disliked: See above
Jada Thu, 24 October 2024
The stay was digusting, and...
Liked: Nothing, but I must say the room sleeping area was decent.
Disliked: The pool was filthy, smelled like sweat and bleach with dirt floating in the pool, there was not 24 hour front desk service, there was mold in the bathroom , the WiFi and TV did not work.
Nayma Mon, 21 October 2024
Overall, poor customer service.
Disliked: During our stay, we had issue with the room, toilet flush wasn’t working, called front desk, they said they are going to take a look. Called after 30 minutes, staff said they are still busy. One hour passed by no call, around 1:20 am they called to ask what’s issue. Staff stated there was no other room to transfer us, also stated she is provide us with credit for the inconvenience but nothing was provided to us.
Marietta Sun, 13 October 2024
Overall it was a mediocre...
Liked: Staff was excellent shoit out to Amanda
Disliked: The facility is old & starting to show in the room, bathroom tub, beddings & utilities. Breakfast was not very satisfactory, food choices were minimal.
Marissa Thu, 10 October 2024
Superb
Mark Tue, 1 October 2024
Superb
Michael Sun, 22 September 2024
People at desk were great...
Liked: It was close to a lot off stuff
Disliked: Fire pit not working so couldn’t relax outside & pool was down so couldn’t enjoy it No room service to put fresh towels & stuff
Force Sat, 21 September 2024
The staff was very nice...
Liked: We did not eat breakfast but we saw it was very inviting
Disliked: The floor hallway carpet had some time on it.
Paul Wed, 18 September 2024
Surprising and not the level...
Disliked: Hallways needed to be vacuumed. Pool under construction and not available. Drinks and food to expensive for what we got.