Courtyard by Marriott Santa Cruz Guest Reviews
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0.2 miles from Santa Cruz centre |
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Keppel Mon, 13 January 2025
Very good
Gibson Thu, 9 January 2025
The only thing I didn't...
Liked: The lady that checked me in went above and beyond to make everything perfect
Disliked: The reservation was hard to find because booking com messed up my name
Fernando Mon, 6 January 2025
Comfy
Liked: N/a
Disliked: All great!
Nancy Mon, 6 January 2025
Poor
Liked: I purposely booked the room because I needed the sofa bed. The mattress was so bad !! My son had to sleep on the floor!! The room must have paper thin walls because we could here every word and movement from the next room. Although the hotel has aesthetic quality the comfort level was not good. I will not rebook this location again.
Christel Mon, 6 January 2025
Superb
Liked: The staff are nice and clean place.
Paul Mon, 6 January 2025
Exceptional
Neil Sun, 5 January 2025
Superb
Salveen Sat, 4 January 2025
Exceptional
Youngeun Sat, 4 January 2025
Exceptional
Tammy Fri, 3 January 2025
Exceptional
Liked: My boyfriend and I had the opportunity to stay at your hotel for two days, and we found the experience highly satisfactory. Upon our arrival, Janis was the primary staff member assisting with check-in, and another employee promptly joined to provide support after arriving late. The check-in process was efficient, and we encountered no significant delays.We were impressed by the quality and cleanliness of the king-size room. The mattress provided exceptional comfort, and we enjoyed watching football on the flat-screen television. The shower design was particularly favorable, given the absence of a shower curtain, and the restroom offered ample space for our use. Additionally, the couch featured a built-in charging station, and the central piece of furniture was sufficiently large, allowing us to stretch out comfortably. We also appreciated the proximity of the ice machine to our room.However, we noticed that the valet service was slow, with a parking fee of $25 per night. I recommend the hotel consider offering self-parking options to enhance guest convenience, especially since we had to park my car twice due to the busy valet service.The on-site restaurant provided a pleasant dining experience, and the food was notably enjoyable. I ordered the flatbread pizza while my boyfriend selected a hamburger with fries. The menu would benefit from featuring additional options to cater to a broader range of preferences.In summary, we left the hotel with positive impressions and are likely to return in the future. Thank you for hosting us.