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Courtyard by Marriott Richmond Northwest/Short Pump eee - (888) 406-7656
Courtyard by Marriott Richmond Northwest/Short Pump, 3950 Westerre Parkway, Henrico, VA -(888) 406-7656
Area: Innsbrook
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BOOK ONLINE OR CALL - (888) 406-7656
3.99
HOTEL RATING: 
GOOD
3.99 out of 5 (368 Ratings)
11.7 miles from Henrico centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Courtyard by Marriott Richmond Northwest features a fitness center shared lounge a terrace and restaurant in Henrico. This 3-star hotel offers a 24-hour front desk and a business center. Guests can use a bar. Greater Richmond Convention Center is 12 miles from the hotel while University Stadium is 12 miles away. Richmond International Airport is 20 miles from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Accessible parking
` Concierge services
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Shops on site
` Sofa
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Car rental available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered view port in doors available
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Toiletries provided
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Valet parking (charges may apply)

Courtyard by Marriott Richmond Northwest/Short Pump Guest Reviews

Overall Average Score: 
Good (3.99 out of 5)

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2

Disappointing - 2.0 out of 5

Jane, Greensboro, visiting Collegiate School Richmond Mon, 12 March 2018

Well, to start, I had made a reservation for a room with 2 queen beds. I had the print out of the reservation confirmation to prove it and when I arrived I was told there were only rooms with one king bed. Then, when we attempted to get an Acai bowl for breakfast, the staff was unsure how to make it and it was quite melted and disappointing once we got it. Finally, we are Marriott Rewards members and when I asked for a late checkout (just one additional hour), I was grumbled at by the front desk lady.

Liked: Convenience to main roads and restaurants.
Disliked: Reservation was not as selected. Breakfast items not well made. Sunday a.m. front desk staff member was not very nice.

4.5

Wonderful - 4.5 out of 5

Vickie Thu, 19 December 2024

Superb

Disliked: At checkin my card was charged $160 for a room total with tax other fees $138 and was told at checkout would release the extra dollars after checkout, however it doesn't show on my receipt and my charge is not pending

5

Exceptional - 5.0 out of 5

Lorraine Mon, 16 December 2024

Exceptional

4

Very Good - 4.0 out of 5

Barnes Sat, 7 December 2024

Very good

3.5

Good - 3.5 out of 5

Bruce Wed, 20 November 2024

Good

4.5

Wonderful - 4.5 out of 5

Clara Tue, 19 November 2024

Superb

4

Very Good - 4.0 out of 5

Oscar Tue, 19 November 2024

Very good

1.5

Poor - 1.5 out of 5

Maureen Mon, 18 November 2024

Unhappy

Disliked: Construction above our heads until 6 pm. Should have been told at front desk. Parking lot was crammed. Room not thoroughly cleaned, rugs stained, ripped, food and debris. Loud AC unit. Asked to be moved and there were no options other than to go to another hotel chain, too late for that now. This was our 2nd Bad night at a Marriott in 10 days. Probably will not return to your chain and unhappy with treatment!

4.5

Wonderful - 4.5 out of 5

Anthony Thu, 31 October 2024

great

Liked: I was under the impression that price included breakfast. It Doesn't
Disliked: no breakfast

3.5

Good - 3.5 out of 5

Andre Mon, 28 October 2024

Good

5

Exceptional - 5.0 out of 5

Talisha Sun, 8 September 2024

Exceptional

Liked: Location was perfect. Every staff person was super friendly. Love the terrace/ court yard/ Balcony.
Disliked: The cost was pricey.. Wish breakfast was free.

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Courtyard by Marriott Richmond Northwest/Short Pump 3950 Westerre Parkway, Henrico, VA