Courtyard by Marriott Puebla Las Animas Guest Reviews
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4.6 miles from Puebla centre |
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Jaime Tue, 22 October 2024
A COMPLETE NIGHTMARE, NOT WORTH...
Liked: The actual hotel location was good, I liked that there was a shopping center near by where I could go and have a decent cup of coffee and breakfast.
Disliked: All the pictures shown at Booking.com are not accurate. The place was in complete shreds it is in the remodeling process. The demolition and construction noise is unbearable, Monday thru Sunday, morning to early evening NON STOP. Very old towels and paint peeling tub, and a room safe that it was far from safe, no hangers in the closet, no pool or gym available, no Wifi for the first two days available, definitely NOT a 4 stars place. The parking facility in really bad shape, cracked and missing patches of concrete floor all over. Management handled the situation very poorly. Even though, they had some units already finished they would not be willing to let us stay in them, instead they moved us to another similar old and crappy room. I had a full schedule planned and did not have more time, but I had strongly considered moving to a different hotel in the area, which I regret I didn't.
Luis Mon, 14 October 2024
Great value
Liked: Facilities and price were exceptional
Disliked: Was too noisy at night that we couldn’t sleep
Gabriel Sun, 29 September 2024
Very good
Disliked: Bathtub and shower didn’t work properly and the pillows were to stiff
Maria Fri, 27 September 2024
Excelente
Liked: Personal atento y resolutivo
Laura Sun, 1 September 2024
Pleasant
Octavio Mon, 22 July 2024
Exceptional
Liked: The breakfast buffet has a great value-price along with variety, and the staff was really helpful.
Disliked: We have small issues with 2 of the rooms plumbing, they were resolved fast but I believe it shouldn't had happened in the first place.One of them was pretty visible since we have some watter filtering from the toilet.
Aldo Tue, 16 July 2024
Very good
Leslie Wed, 3 July 2024
A mini vacation.
Liked: Excellent property. Clean, upscale and attractive pricing. I would stay here again.
Abigail Fri, 21 June 2024
Relaxing
Liked: comfort, excellent service and staff
Disliked: the continental breakfast options and the color of the pool
Michel Tue, 18 June 2024
Disappointing
Disliked: Unfortunately they do not follow the standards of the Marriot Chain, since it was dirty and lacked many services.