Exceptional

Passable

Exceptional

Liked: The spacious room

Very good

Good

Good

Overall impressed with the hotel....

Liked: Was greeted by approachable friendly receptionist. The room service were nice and so as the other staff.
Disliked: I did not enjoyed the $15 buffet breakfast. There were limited varieties. I might have enjoyed more if I went to Tim Hortons. Improvements need to be done to cater different races such as asians. Fried noodles, white or fried rice, fried egg (omelette or sunny side up), sausage/hotdogs, bacon, etc.But overall it's good, there's always room for Improvements.Just an idea to make the hotel stay experience memorable. Have a scented reception or entire first floor. This will not only make the hotel smells good, but leaves a memory to guests about the cleanliness and good smelling hotel.The Hotel itself has no bad odor, which is great, but something to ponder about.

Horrible

Disliked: No water, no use of bathroom, drilling outside my window to fix water,so no sleep too. I had to find a Tim Hortons to relieve myself - and it wasn’t close. I had to ask for bottled water to brush teeth, it wasn’t even communicated the water was out. What does the staff do? Charges full price for my stay. And somehow there is an additional $20 undisclosed fee charged too. I’ve called for two days, getting reception with no amends. No return calls from a manager and no resolution. Never ever will I stay here again. I do get things happen and break down, but to be completely ignored is unacceptable and fully charged is unacceptable. And pool and gym facilities closed too. And no, they didn’t even offer to comp a breakfast. Beware. Doesn’t even deserve 1 star.

Superb