I'll be back to this location; the proximity to the Starline Social Club was very easy to navigate to and from.

Liked: The staff were great to talk to about all the amenities nearby. They really love their city.

All of the staff was very helpful and prompt. We would definitely stay there again.

It worked well for me and my wife. Nothing negative to say except the parking was a bit expensive but not unusual in a downtown environment.

Liked: Clean room; comfortable bed.
Disliked: Slow phones.

Liked: Nice staff; comfy bed; nice walk to the Fox Theater, both before and after the concert.
Disliked: Black stains on the carpet; hole from a high powered pellet gun (I hope) in the window of our 3rd floor room.

1st room toilet was broken....

Liked: N/A
Disliked: The restaurant was only open from 6:30am until 9:30am 7 days per week. I was celebrating my 60th birthday and didn't want to get up that early to eat!!! What kind of hotel does that? Extremely inconvenient!!!

Overall great! Staff was nice...

Liked: Very clean and valet was awesome!!!
Disliked: The surrounding area at night was a bit sketchy but for being Oakland it was nice.

I did not enjoy the...

Liked: It was a continental breakfast, and I thought it was included, but it wasn’t
Disliked: We did not have room serviced and no one coming in to clean the room and they charged me for parking in which they did not tell me when I checked in and I would not stay there again or recommend anyone to stay there

Exceptional

Exceptional

Liked: Awesome staff! Nice hotel in a good location. Fabulous!

Wouldn’t stay again

Disliked: Dated; heatdidn’t work properly; tub/shower not safe for older guests

We will return

Liked: Clean
Disliked: Nothing

Very good

Liked: Good hotel in downtown Oakland, friendly staff and close to BART.

Safe

Liked: This place was a gem!
Disliked: I liked everything