Superb

Superb

It was just OK.

Liked: Nice atmosphere walking into hotel. Check in was easy & quick. The rooms were very large, spacious with a huge bathroom, comfortable shower & water pressure. Love that we had a refrigerator in the room for food we bought which was convenient since there wasn't room service.Central Air conditioner worked wonders ! easily & quickly changed temp whenever we were hot or cold.Pool area looked nice, wasn't full whenever we checked but never had a change to get in due to it closing at 10PM. Convenient area for quick shopping, target right across the parking lot. Lots of areas to shop and eat.
Disliked: The overnight receptionist was constantly missing, had to replace a key card & waited about 20 minutes. Other guess walked in to check-in & was sitting in the lobby for a while as well. The room could've been a bit cleaner, left side lamp was a bit dirty, & bathroom toilet hadn't been thoroughly cleaned as there were visible stains on the toilet. Shower did not have bathroom door, so water from the shower got on the floor but was fixed easily with a towel on the floor as a mat i guess.Back door to lobby was never locked, anyone could've easily came into the hotel especially late night when the receptionist isn't present unfortunately.Room was not cleaned by attendant whole time during our stay, we wasn't even in the hotel most of the time besides at night. The bar was a disappointment. Small area, no menu & only offers to mix with cranberry juice or club soda, nothing else.

Exceptional

Superb

Good, clean, poor security procedures...

Disliked: On two occasions unidentified Hispanic men dressed in black attempted to enter our room while we occupied it. They did not identify themselves, only apologized and looked at their phones. Front desk explained they we housekeeping. This is an unacceptable security risk.

Exceptional

Superb

Very good