Courtyard by Marriott Norfolk Downtown Guest Reviews
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0.1 miles from Norfolk centre |
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Latisha, Rocky Mount, visiting Spirit of Norfolk Mon, 19 March 2018
I enoyed my stay there and I will be visiting again. The service was great and I enjoyed the many different things located inside the motel as well as the nearby attractions. The room was clean and ready on arrival.
Liked: Great service. There were many things available inside the hotel such as an indoor pool, hot tub, fitness center and restaurant.
Disliked: None.
Jennifer, Crozet, visiting The Norva Fri, 9 February 2018
The front desk staff including Annie couldn't have been any nicer and willing to help with our questions. Thank you to all!
Liked: Very impressive staff - super friendly!
Disliked: Absolutely nothing.
Sharneal, Virginia Beach, visiting The Norva Mon, 4 December 2017
Great staff; lovely hotel.
Disliked: None.
Timothy, Hampton, visiting The Norva Mon, 25 January 2016
The beds were comfortable and the comforter almost got stolen - yeah, it was comfy! The staff was super nice and Daryl parked my jeep like a boss. I will be back to this hotel soon!
Liked: Everything else was AWESOME!
Disliked: Starbucks should be available all day!
Cathy Fri, 21 February 2025
Comfortable stay in walkable location
Liked: Great location!
Disliked: A bit pricey
Raluca Mon, 17 February 2025
Very good
Maheswari Mon, 17 February 2025
Passable
Rubin Mon, 17 February 2025
An average stay with loads...
Liked: The location and the front desk.
Disliked: There is no housekeeping at all . I stayed for 3 nights and not even once the room was attended for housekeeping. I had requested the front desk on all the days to request for housekeeping however nobody turned up. On all the days I was keeping the garbage outside my room so that someone could clear it. Not worth marriott standards at all.
Melody Sat, 15 February 2025
Exceptional
Leary Sun, 9 February 2025
My staff was nice customer...
Liked: The staff was super friendly, the facility was clean
Disliked: Was there 3 days and our room was not clean, had to request towels, and bath cloths. No maid service on duty nor was breakfast offered. We had to go out to get breakfast
Jonathan Sat, 8 February 2025
I like the location so...
Liked: Location
Disliked: Not a good view of the city
Luis Tue, 4 February 2025
Exceptional
Richmondercharles Thu, 30 January 2025
Could use some refurbishent.
Liked: Courtyard by Marriott Downtown Norfolk is located a short walking distance from NORVA, a music venue which was our destination. It is next to City Hall, Norfolk courts, Waterside {and the pedestrian ferry to Portsmouth}, Nauticus/Battleship Wisconsin, and harbor cruises. There was some on street parking available on the weekend, but we used the hotel's valet parking which was $25/night. There were number of dining establishments open in the area, although the nearby McArthur Mall seemed to be dead. We found a nice breakfast place nearby. The Chrysler Museum is nearby. The Tide light rail transit system runs past the hotel and operates at fairly frequent intervals.
Disliked: Our room had a view of a parking lot and a courthouse, but not of the Elizabeth River as is the case with some other hotels nearby. Our room was comfortable, but the furnishings were highly worn and somewhat dingy in appearance. Breakfast was not provided despite the price point for the room being fairly high for the region, and the offerings were limited. The lobby bistro does cook eggs to order, so not all food is microwaved as some reviews have stated. The common areas were also somewhat worn and in need of refurbishment. There was a substantial number of aggressive panhandlers and vagrants in this downtown area, and little police presence. There was a suprising number of middle-class residents in the area, as well as student-age persons, and nearby bars and restaurants were well populated-although the doorman at one was open-carrying a pistol at midday on a weekend.
Lisa Fri, 24 January 2025
Avoid
Liked: Can’t say we liked much. The experience from start to finish was bad.
Disliked: Older is fine - but no heat in the lobby - so bad the staff was shivering. And we felt bad for them and the valet