Exceptional

I enjoyed my stay and...

Liked: I liked how it was neat and clean. I would recommend it. There’s a couple of stores nearby and they are walking distance from the hotel. I will definitely be back!

Was good but the big...

Liked: The beds were uneven and the pillows were very small and uncomfortable.
Disliked: It was good but the beds aren’t good!

Superb

Bad

Liked: The only thing we liked was the location. Within walking distance to the Prudential center
Disliked: Staff wasn't great, room was dirty, trash left from previous guests. We booked an ADA room and they didn't have our room ready until an hour after check in. They had all the regular rooms ready, just not the ADA. The manager came over to us and asked if I could come with him to smell a room to see if I was ok staying in a room that had "a smell". Weirdest thing ever, I did not go with him, I was not staying in a room with a smell. We had to wait until almost 4 to get a room without a "smell". Room was dirty. Would not stay here again.

Very good

Exceptional

Exceptional

Very good