Some of us were marveling that this couldn't possibly be New York. Everyone was too friendly.

Liked: The staff was incredibly friendly and helpful. Big shoutout to Alex.

Hotel staff were wonderful.

Superb

Very good

Very good

Great stay

Liked: Awesome value for money! I was travelling during off season in febuary and booked through a deal. Due to my birthday they upgraded my room for a higher floor with a view - thank you so much:) beds were so comfy, bathroom was big and had a bathtube. TV with netflix and bluetooth. Clean, cozy, doesn’t feel busy even when fully booked.
Disliked: It’s true that there are some homeless people at the street and sometimes it smells but they did not approach us nor we felt unsafe. They are everywhere around midtown and especially times square area. I was asked at the desk if i’d like daily cleaning, but the maid skipped couple of days. Also very strange - since we were two friends sharing the bed (no separates left), we asked for a spare blanket/comforter. Took 3 attempts to receive it (reception would forget) and then they would take it away after each cleaning during 7 days. Each time we should call again and ask for it back - not a tragedy but funny why?They also take the deposit from a card (100 per night or 300 tops) and it wasn’t very comfortable for me as i’m a foreigner and it will take forever to receive it back. Wasn’t possible to pay deposit in cash.

Comfortable, relaxing and attractive.

Liked: The room was spacious. Location is great - walking distance to lots of attractions. The bed was very comfortable and relaxing.
Disliked: The breakfast was not included into the daily rate.

Superb

Pleasant

Liked: Great location, nice and comfortable rooms.

Wonderful

Liked: It was super clean, secure and well placed. It wasn’t far from Times Square
Disliked: The rooms were so small

Exceptional