Courtyard by Marriott New Orleans Warehouse Arts District Guest Reviews
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0.9 miles from New Orleans centre |
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Kyle, New Orleans , visiting Republic New Orleans Wed, 13 November 2013
A+
Liked: Great being close to the Republic; enjoyed my stay.
Michael Sat, 16 November 2024
Could have been better.
Liked: Room was clean, beds comfortable.
Disliked: We arrived early to check in and was told the room wasnt ready and they would call us when it was. Several hours later, well past check in, there was still no call. We went back to the hotel and checked in, only to be given a room with 2 Queen beds and we booked a King. After the staff ARGUED with me that I had booked the room with 2 beds, she finally found it. We were then told we would have to leave the that room again and come back to wait for a King room to be cleaned and ready. Even though at this time we were well past check in. We kept the room so we didnt have to spend more time waiting and less on the vacation. We did not appreciate being argued with, especially since she was wrong!
Kay Wed, 13 November 2024
Disappointed
Liked: Clean and close to cruise terminal
Disliked: Across the street from very loud music venue. Too loud to sleep. Had to pack up and go to a different hotel
Tawana Sat, 9 November 2024
Very nice Staff
Liked: Beautiful
Disliked: Friendly
Nelson Thu, 7 November 2024
Good
Shanae Tue, 5 November 2024
Good location for 2 day...
Liked: Location. Front desk staff and valet staff were really nice, helpful, and friendly!
Disliked: Cleaning staff was the worse part of my trip. Nothing in the room was refreshed. We came back one day while they were cleaning the floor and asked them to do our room, they left immediately-not even fresh towels.
Diamond Tue, 5 November 2024
Exceptional
Miguel Tue, 5 November 2024
Pleasant
Liked: Location
Disliked: Booking.com
Jessica Tue, 5 November 2024
Good
Liked: Location was great and the staff were awesome
Disliked: Hotel could be upgraded the rooms and pool are a bit dated
Phyllis Mon, 4 November 2024
Very good
Renee Sat, 2 November 2024
very rude staff, lousy noise...
Liked: nothing
Disliked: I had a disappointing experience at this hotel. First, I was made to wait an unreasonable amount of time to check in, and the receptionist was extremely rude, showing little interest in providing a warm welcome. When I asked to change rooms due to loud, disruptive noise, my request was flatly refused with no explanation or attempt to help. I expected a much higher level of customer service and understanding, especially considering the inconvenience. This is not the standard I would expect, and it’s left me feeling very dissatisfied with my stay.