Courtyard by Marriott Nashville Vanderbilt/West End Guest Reviews
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1.5 miles from Nashville centre |
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Sharon Mon, 14 April 2025
Carpets were dirty in hallways....
Liked: Posted parking rates were wrong. Posted rate $28, actual rate $49.
Jasmine Mon, 14 April 2025
Friendly accommodating staff couldn’t ask...
Liked: The staff was accommodating
Disliked: I wouldn’t change the thing it was great
Eric Sat, 12 April 2025
Pleasant
Jen Thu, 10 April 2025
Very good
Rob Tue, 8 April 2025
Exceptional
Angela Mon, 7 April 2025
Great location, clean rooms!
Liked: Nice location, easy and very friendly check in.
Disliked: Checkout gentleman was very very rude, and actually physically huffed in annoyance when I asked to pay cash at check out. So I just left. Sad that that is the last I Tera tion I had with hotel because everyone else was great. Left a bad taste, he was very rude, and probably should not be allowed near guests, or customer service.
Lamia Sun, 6 April 2025
I didn’t feel that I...
Liked: Receptionist when we arrived wasn’t hospitable and was slow, although others were neutral to nice in which of course this is the least expected
Ganesh Fri, 4 April 2025
Good for business
Liked: Large rooms and friendly staff
Disliked: Not much amenities in the rooms Was loud during the night on Fridays/saturdays
Joseph Mon, 31 March 2025
Pleasant
Liked: Decent location
Disliked: The mattress was sunken in the middle Very uncomfortable sleep
Robinson Sun, 30 March 2025
Enjoyable stay other then checkin...
Liked: Didn’t confirm my stay with booking, checked me in as a walk in. Double charged me, still haven’t received a refund. Didn’t explain that I already pay for parking. Management was very unhelpful, other than one nice lady I spoke to over the phone expressing my concerns. Other than poor staff the place is nice, in a good location and clean. Would book again if it wasn’t for the front counter staff and one specific manager.