Superb

Very good

Good

Liked: Great location. Easy access. Quick and easy check in experience. Friendly staff.
Disliked: Lack of sufficient toiletries. Need bar of soap for shower. Body wash was not the best. Had to request coffee packet (sugar and stir stick) because we had none. One was, however, quickly delivered to our room.

Good

Liked: The location is excellent, and the staff is friendly and helpful.
Disliked: Normally, this is our favorite place to stay when we visit our daughter in Nashville. But, this stay things were lacking that made it worth paying the extra to stay there. First, normally, you walk in, and there is a wonderful smell that greets you in the lobby and hallways. It wasn't there. The place didn't smell bad, just normal. Second, one of the beds in our room was hard. Almost unsleepily hard, which has never happened before. Third, at the exit doors, there used to be boxes to drop your room keys in. That way, you didn't have to go to the lobby to check out. Our next trip to Nashville, we'll look for somewhere else to stay. Why pay more for the little extras if they no longer exist?

Disappointed with booking

Liked: Friendly upon arrival not so friendly at departure.
Disliked: I booked with breakfast included but was told there was no breakfast included

Cute little stay in a...

Liked: The TV had a welcome message with my name on it making me feel special and welcomed!
Disliked: N/A

It was ok

Liked: I checked out a day early . Was not told by the front desk that I would be charge the one day no matter what . Found out when I got my receipt via email
Disliked: Not being forward about the fee for checking out one day early and the place was on - pillow sheets not 100 percent clean

Superb

Exceptional