Courtyard by Marriott Nashville at Opryland, Nashville

Courtyard by Marriott Nashville at Opryland Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Liked: Everything was great from bar service to shuttle to downtown and desk staff.

Exceptional

Front Desk staff helpful, apologized...

Liked: Front Desk staff was helpful, housekeeping staff was not!!
Disliked: The room was dirty upon arrival, bathroom dirty, trash in cans from previous persons stay and dirty clothes in closet. Housekeeping was at our door banging with a key at 9:15 am asking us to check out..so much for sleeping in! Couldn’t even get out of bed and she was already in our room with a paper saying “check out” …our checkout wasn’t until noon..no privacy at all, not professional !

Very good

Liked: Location
Disliked: The bathroom floor was full in black drippings

Passable

Liked: Location
Disliked: Has a musty smell

Superb

Liked: Location
Disliked: It was clean but outdated.

Very good

It was pleasant other than...

Liked: It was pretty clean and up to date
Disliked: The bathroom light didn’t work. We called the front desk and they said they’d get it taken care of and they never fixed it. We showered and used the bathroom with our phone lights. The streaming services didn’t work the first half of the night for some reason.

This was an interesting stay...

Liked: oops i wrote this in the wrong box SORRY......wifi was not free, my credit card was charged a fee, would like to have had access to an ice machine, whenever i would ask for ice it felt to me as if i were asking for a million dollars, relaxing in the lobby on Sunday morning about 6:30 am i was made to feel like a homeless person, i had left my room so as not to awaken my friend who was still sleeping, two desk clerks comes to me while i am laying on the couch and watching tv and asks if i have a room, i told them yes and they told me that we can't have you laying on the couch, i apologized for possibly making myself a little too comfortable, i then asked "it is ok if i just sit in the chair and watch tv is't it?", after an awkward pause she said yes, just a little bit of a lower class feeling and i am not upper class by any stretch of the imagination
Disliked: oops read what did you like section, sorry i did not want to retypeI did like the pool, the cleanliness, the friendliness of the staff, they were even friendly through the incident described aboveplease feel free to contact me if you would like 270.776.0229 thanks for asking for my review