Great hotel

Liked: Close to everything

Very good

Liked: Clean and well located
Disliked: The housekeeping was inconsistent

Clean, nice & well-maintained hotel...

Liked: From the Bistro to the lobby to the hallway and rooms, everything was kept very nice, clean & well maintained. Loved the spacious room, bathroom & shower. The amenities are bright and well kept. The staff was friendly and eager to ensure we had a pleasant, enjoyable stay.
Disliked: There was no option for self-parking. $30 for daily valet parking just seemed a bit steep considering the downtown area (aside from Beale St) was not that crowded or populated. Nevertheless, the valet guys were all on top of their game with moving the cars & having them ready upon request.

Also need to update their...

Liked: Location
Disliked: Bed were not comfortable too hard to sleep on they need to get new mattresses for the beds

beasutiful and clean room services...

Liked: Clean as silver!
Disliked: cannot really say!

Good

Enjoyed my stay.

Liked: Clean, well kept property with safe valet parking. The downtown area of Memphis is not the best, so I appreciated the feeling of security at the hotel. All staff were friendly and professional in their service.

Passable

Overall the hotel good, more...

Liked: Breakfast was really nice, although we were changed over 4 dollars for two slices of tomato which we thought was excessive.
Disliked: The reception team couldn't phone for a taxi for us and advised us to download UBER, which we tried unsuccesfully and UBER tried to take payment from my credit card.