Clean facilities, supportative staff.

Liked: The staff was the best: professional, kind, very helpful.
Disliked: The elevator squeaked and we could hear it in the room. I really just wanted to oil it like the tin man.

Exceptional

my credit card was taken...

Liked: breakfast was great food hot however the cogic came into town for a week and the breakfast time should have been change to 6 am not 630 because to accommodate the clientele for the one week we had early ,morning services and missed breakfast on the weekend
Disliked: the refridge did not work and food got spoil and the ice machine on the 3 rd floor did not work and we had to go down stairs to the bar, and the coffee was not available when we came back after service or hot water, maybe these changes can be change . the front desk informant us the kitchen staff went home and they are sorry

Great hotel

Liked: Close to everything

Very good

Liked: Clean and well located
Disliked: The housekeeping was inconsistent

Clean, nice & well-maintained hotel...

Liked: From the Bistro to the lobby to the hallway and rooms, everything was kept very nice, clean & well maintained. Loved the spacious room, bathroom & shower. The amenities are bright and well kept. The staff was friendly and eager to ensure we had a pleasant, enjoyable stay.
Disliked: There was no option for self-parking. $30 for daily valet parking just seemed a bit steep considering the downtown area (aside from Beale St) was not that crowded or populated. Nevertheless, the valet guys were all on top of their game with moving the cars & having them ready upon request.

Also need to update their...

Liked: Location
Disliked: Bed were not comfortable too hard to sleep on they need to get new mattresses for the beds

beasutiful and clean room services...

Liked: Clean as silver!
Disliked: cannot really say!

Good