Courtyard by Marriott Los Angeles Woodland Hills Guest Reviews
Write a review
0.7 miles from Woodland Hills centre |
Write a review
Bar Sun, 23 March 2025
Bad place , no privacy:(
Disliked: I booked a stay with a dog without knowing that when I got to the hotel there would be an additional fee for it. They didn't mention anything about this when closing the deal.As soon as I arrived I was greeted by a representative who gave me poor service!!!!Because there was an argument about paying for the dog, she even asked me to wait aside to serve the people who were behind me in line.She made me sign a form to pay for the dog without letting me read what was written there.In the morning I went out to visit my father who is in nursing home after a stroke and the receptionist called me and told me that I left the dog alone in the room and that it was against the rules that they didn't tell me when I arrived that it was forbidden.She saw me going out with the dog for a walk and when I went out to visit my father I went out without the dog so she called.I felt like I was being followed when I left and when I returned They invaded my privacy!
Adriana Mon, 17 March 2025
Superb
Johnson Sun, 16 March 2025
Very good
Daniel Sat, 8 February 2025
It was fine
Liked: Location and availability
Esther Sat, 8 February 2025
I was dissatisfied with the...
Liked: It was clean & spacious
Disliked: Customer service very poor! Front desk couldn’t help sort out wrong billing. I was charged for parking and I didn’t have a car!
Ellen Sun, 26 January 2025
Passable
Liked: My room's shower had NO HOT WATER, and the phone didn't work to call the front desk,
Disliked: HOT WATER, A PHONE THAT WORKED!
Gantt Sun, 12 January 2025
Exceptional
Liked: Good
Nageswara Tue, 7 January 2025
Very good
Stephanie Fri, 3 January 2025
Exceptional
Rezvan Tue, 31 December 2024
N/a
Disliked: Room and hall way had chemical smell, that we couldn’t sleep.