Courtyard by Marriott Los Angeles Pasadena/Old Town Guest Reviews
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0.4 miles from Pasadena centre |
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Maren, Encinitas, visiting Pasadena Convention Center Wed, 24 June 2015
They accommodated my needs to stay late, and all were helpful when a bag was misplaced - they found it right away. All staff were super friendly - especially the valet/parking guys!
Liked: The front desk staff was great as was the housekeeping staff.
Krissy, Victorville, visiting Pasadena Convention Center Sun, 14 April 2013
I typically love the Marriott, unfortunately this time I was very disappointed. I purchased a room with 2 double beds and ended up with 1 bed for 3 people to share. Wasn't my idea of fun, but we managed. Next time I am going to go directly through the hotel because it was roughly the same price by a few dollars.
Liked: Great service from Marriott!
Disliked: Wrong room.
Frank Sat, 8 March 2025
Exceptional
Marc Tue, 4 March 2025
The price is not worth...
Liked: The staff is very nice.
Disliked: We arrived and the room smelled like smoke. We walked in and found Cheerios on the floor. The TV didn’t work and the refrigerator was unplugged and took a few hours to cool. They only gave us 2 towels for a party of 3. We asked for more towels and they were brought up smelling like cigarette smoke.
Johnson Mon, 3 March 2025
Front desk was very friendly...
Jones Fri, 28 February 2025
Exceptional
Sharla Wed, 26 February 2025
disappointed PERIOD
Liked: nothing left did not stay in dirty hotel
Disliked: didn't get the room I requested, ,toilet broken in room, hotel waiting for plumber no other rooms to offer - smelled like chemicals
Sharla Tue, 25 February 2025
DIDN'T STAY LEFT
Liked: NOTHINNG A BIG FAT ZERO
Disliked: Didn't get room asked for, toilet was broken waiting for plumbers entire room smelled like chemicals - left asked for refund found another hotel
David Mon, 24 February 2025
Very good
Disliked: Weak Firdge in the room.
Catherine Fri, 14 February 2025
Centrally located, safe parking, comfortable...
Liked: The bar with nice big TV's to watch sporting events was wonderful. The Bar staff was friendly and knowledgeable. The food was very good as well.
Jun Wed, 12 February 2025
Good
Kristina Tue, 11 February 2025
Exceptional
Disliked: Parkingv fee