They accommodated my needs to stay late, and all were helpful when a bag was misplaced - they found it right away. All staff were super friendly - especially the valet/parking guys!

Liked: The front desk staff was great as was the housekeeping staff.

I typically love the Marriott, unfortunately this time I was very disappointed. I purchased a room with 2 double beds and ended up with 1 bed for 3 people to share. Wasn't my idea of fun, but we managed. Next time I am going to go directly through the hotel because it was roughly the same price by a few dollars.

Liked: Great service from Marriott!
Disliked: Wrong room.

Good

Liked: It's a chain hotel so not much to say here. Nothing really exciting about it, but it's clean, tidy, and well-maintained. Totally a good place to stay if you're visiting the town for a few days.
Disliked: I got stuck in an elevator once but it was resolved quickly, so only a minor inconvenience.

Superb

Good

Very good

Liked: Walking distance to Pasadena Civic Center

Exceptional

Pleasant

Exceptional

Marriott you can do better...

Liked: I really liked the location and how close it was to things I wanted to do.
Disliked: I didn"t like the bed in my room for the price of the room It felt like I was sleeping on a pull out bed. And I didn't like the fact that the hotel no longer has valet parking.

Pleasant