Courtyard by Marriott Los Angeles Pasadena/Old Town Guest Reviews
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0.4 miles from Pasadena centre |
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Maren, Encinitas, visiting Pasadena Convention Center Wed, 24 June 2015
They accommodated my needs to stay late, and all were helpful when a bag was misplaced - they found it right away. All staff were super friendly - especially the valet/parking guys!
Liked: The front desk staff was great as was the housekeeping staff.
Krissy, Victorville, visiting Pasadena Convention Center Sun, 14 April 2013
I typically love the Marriott, unfortunately this time I was very disappointed. I purchased a room with 2 double beds and ended up with 1 bed for 3 people to share. Wasn't my idea of fun, but we managed. Next time I am going to go directly through the hotel because it was roughly the same price by a few dollars.
Liked: Great service from Marriott!
Disliked: Wrong room.
Kristina Tue, 11 February 2025
Exceptional
Disliked: Parkingv fee
Cynthia Mon, 10 February 2025
Good
Lourdes Wed, 5 February 2025
Exceptional
Liked: Cleanliness and kind staff
Amy Thu, 30 January 2025
Pleasant
Liked: Easy access to car park at every level is the bonus
Disliked: Rooms are outdated and smelt funny in the beginning. Concierge and front desks were not friendly at all.
Julia Thu, 23 January 2025
Poor
Britney Tue, 21 January 2025
Pleasant
Liked: Good locationWasher and dryer Staff nice
Disliked: Did not like that the sink was outside of the bathroom.There were no drawers to put belongings
Jim Mon, 13 January 2025
Good, but initially frustrating, not...
Disliked: The reservation we got through booking.com, even though we had a confirmation number to show them at the desk, did not get into their system. They had to create a new reservation on the spot.
Nova Mon, 13 January 2025
Good
Disliked: There is no water as compliment
Todd Sun, 12 January 2025
total rip off for the...
Liked: not much really. They had availability during the first night of the LA fires.
Disliked: because of the fires had to wait in line for over two hours to get my room finally got it at midnight only to find that the advertised microwave oven did not exist.
Damond Thu, 9 January 2025
Good
Disliked: I wanted the room with a jacuzzi and not on the premises.