Superb

Liked: Great room, great cleanliness, and good location. Very close to restaurants, the metro, and markets.
Disliked: Check-in was a little frustrating. I had to swipe my card three separate times due to technical errors. Not a fun thing to deal with when you have spent all day traveling.

Exceptional

Superb

On Saturday, February 15th, at...

Liked: On Sunday, February 16th, the housekeeper did not service our room, despite our prior request for daily housekeeping services. This oversight was particularly challenging as we have infants who require diaper changes, resulting in us having to keep soiled diapers in the room.
Disliked: On Sunday, February 16th, the housekeeper did not service our room, despite our prior request for daily housekeeping services. This oversight was particularly challenging as we have infants who require diaper changes, resulting in us having to keep soiled diapers in the room.

Very good

Made our short NYC Family...

Liked: Location and rooms are nice/comfortable.
Disliked: Had issues communicating what we needed prior to our stay.

Very good

Liked: I liked the convenience of the neighborhood, access to restaurants and food shopping, and access to subway service into Manhattan. It's a short ride into mid-town.
Disliked: Queens Plaza is a very noisy place. It is a generally loud part of town between ongoing construction, traffic, and the elevated #7 train. The hotel rooms are good at attenuating the sounds from outside, but they are not sound proof.

Not worth the price- how...

Liked: The room was right near the elevator. The pressure of the water in the shower and the removable shower head were great.
Disliked: There was hair in my towels that wasn't mine. Both the sheets and the towels had some type of dark stains on them.

Exceptional