From minutes before arrival, a phone call to see if we could check in a little early, to the minute we checked out we felt welcome and at ease. Wonderful, clean room. Well maybe I have one complaint but that is no fault of the hotel - it was neighbors coming in at 2:30 in the morning laughing and making all kinds of noise. We were very happy with our stay and if we're in the area again we will stay there again. Thank you for the great hospitality!

Liked: Everything was good - we have no complaints at all.
Disliked: Nothing.

Great location. The rooms are clean and the bed was super comfortable. It was fairly quiet, even though there is so much going on around the hotel.

Liked: Staff was very attentive.
Disliked: None.

Exceptional

Liked: The staff are friendly and helpful

Disappointing

Liked: The room was gorgeous and self-laundry was very useful.
Disliked: I can't recommend breakfast packages in the restaurant. I felt the female staff to be unpleasant to deal with. Also, I wanted house cleaning to come in every few days, but they can forget about even house keeping, not noticing there is the "do not disturb" tag or not.

Superb

Liked: The staff were friendly and attentive. The room was clean, comfortable and spacious. The location is close to everything.

Very poor

Very nice except for the...

Liked: Clean and up to Date
Disliked: Poor lighting in the bathroom making it very hard to shave. Coffee station in lobby not maintained. Always had an empty creamer pot. Super slow elevator causing long wait times.

Exceptional

Nice stay

Liked: Hotel staff were great and the desk manager was exceptional
Disliked: The bistro was less than welcoming would not visit that spot in the hotel again

Superb

Perferct

Liked: Close to the beach,downtown