Liked: The staff.
Disliked: None.

Rooms are clean and well appointed. Everything we needed and wanted was within walking distance. Plenty of food choices nearby and it is so easy to get to the First Security Amphitheater. Driving and parking could be difficult due to construction.

Disliked: Construction. But in Downtown Little Rock there is ALWAYS construction.

Parking was safe and secure. Rooms were nice and clean. Very good prices. Staff was very professional. Very nice area. Transportation to and from hotel/arena on streetcar/trolley was fantastic. Would definitely stay again!

Liked: Very good place.
Disliked: Nothing negative.

Comfortable bed. Centrally located. Excellent customer service - would stay again.

Liked: Great night's rest.
Disliked: Pay to park.

GREAT LOCATION AND EASE OF...

Liked: Staff was very welcoming aND FRIENDLY.
Disliked: Breakfast was expensive; limited menu.

Exceptional

Superb

Very good

Pleasant

Superb

Liked: The cleanliness, closeness to downtown. The amenities.

Value for money.

Liked: Location
Disliked: Not very clean

Exceptional

We enjoyed the hotel and...

Liked: The location was good. Very nice. Staff was pleasant and helped all they could. The place is supposed to be smoke free environment but the smell of Marijuana was stout at elevator/laundry area a couple times.
Disliked: We got 2 king rooms with a couch that had pull out beds, there was partial bed cloths and pillow in one room the other room had none. The pop up drain in one room was broken and the room above ours had a drain leak I tried to tell the staff and they just blew it off and said it's already been fixed. Lol no I'm a Plumber you have a drain leak 5th floor above room 410,412. And the a/c didn't work well in my room so we just ran fan. Also the staff had to move a few other customers to different rooms because of there a/c not working. Also the price of everything drinks snacks food was at least double the coast. A Snickers regular size candy bar was $7.00. A beagle not toasted no cream cheese or jam was $8.00 and took forever to get whatever you ordered. When we went to restaurant they were not busy we were the only people ordering and it took 15 mins for a cup of coffee and a cup of hot water. 20 mins for a beagle fruit and yogurt. Also the breakfast was supposed to be comp. (1 per room but when we checked out it was on my bill) One of the staff members said they would take care of it. I will see when my statement comes in.