Courtyard by Marriott Knoxville Airport Alcoa Guest Reviews
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2.4 miles from Alcoa centre |
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Beverly, Atmore, visiting The Shed Maryville Mon, 17 May 2021
Overall clean rooms. No cleaning of rooms each day due to Covid, but really wasn't necessary.
Liked: Easy access.
Disliked: Why do most hotels NOT have ventilation in restrooms?
Daycee Wed, 6 November 2024
Excellent!!
Liked: Near to airport
Disliked: All perfect
Nancy Wed, 16 October 2024
Won’t stay there again or...
Liked: N/a
Disliked: TV channels were extremely limited and there was obviously a problem. I had a maintenance man come to my room to verify that certain channels would last for 10 seconds, freeze then begin again. Very frustrating. I asked for a discount and Michael confirmed I could get one but when I checked out nothing was noted on my bill and I was told I needed to contact the manager. Instead of saying there was a problem with the entire hotel when I checked in and giving me a small discount, it would have been a better way to have handled the situation instead of pretending it wasn’t an issue.
Shawn Wed, 25 September 2024
Superb
Liked: Big room
Disliked: EV charger requires a difficult app, the bathroom wallpaper was peeling, and there's 0 reason at that price for breakfast not to be included.
Steve Tue, 17 September 2024
Very good
Quentonio Mon, 2 September 2024
Exceptional
Roy Mon, 2 September 2024
Bad
Liked: There were bed bugs and no one had gotten back to me
Disliked: Lack of response
Barnet Sun, 11 August 2024
Exceptional
Ruth Tue, 23 July 2024
Exceptional
Josh Sun, 16 June 2024
Terrible because of booking.com
Disliked: I had a problem checking in because booking.com didn’t communicate with the hotel. I sat in the lobby for two hours trying to check in. I will never use booking.com again
Alexander Sat, 8 June 2024
Exceptional
Liked: The rooms were great the facilities were clean the staff was extremely polite and helpful