The staff were friendly, the...

Liked: The coffee in the lobby was fresh and welcome on the comfy rainy day we were there.
Disliked: It’s a little difficult to get in and out of but the red light does help

Exceptional

Good

Liked: The staff were apologetic.
Disliked: I was given 3 different rooms and none were cleaned and ready. Went up the elevator three different times only to have to come down each time to report the room had not been cleaned. I had my 3 month old grandson with me who was needed attending to but could not immediately tend to his needs because I was being sent up to unprepared rooms. Although the staff were apologetic I was not offered or given any type of comp for my inconvenience.

Great for a few nights

Liked: The rooms were very big and had a lot to offer, the beds were very comfortable and the blankets were perfect.
Disliked: Not the hotels fault but the folks at the bar were quite rude.

Very good

Liked: Staff-greatHotel appearance, -greatMajor complaint-too much noise-loud slamming doors-hearing conversations of next door rooms, especially in bathrooms.
Disliked: See above

Exceptional

Liked: Cleanliness, Courtesy, the atmosphere,

not a great experience

Liked: the location was good. the room was spacious.
Disliked: the staff was unprofessional the night we checked it. the sinks drain terribly slow. the mattress was uncomfortable (hard). the pillows were equally uncomfortable.

not certain that I would...

Liked: The staff were friendly and the check in process went smoothly.
Disliked: Several of the wall outlets in our room did not function. This made plugging in phone chargers and curling irons a hassle. There was a strong and dirty odor in the hallway of our room on the third floor when you would exit the elevator. The mattress also felt like you were sleeping directly on box springs.

Exceptional

Liked: Everything
Disliked: Nothing