Courtyard by Marriott Irvine John Wayne Airport/Orange County, Irvine

Courtyard by Marriott Irvine John Wayne Airport/Orange County Guest Reviews

Overall Average Score:

Good (3.95 out of 5)

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Very relaxing environment. Loved sitting outside at night by the fire pit. Will definitely miss this place. :)

Liked: Atmosphere; staff; pool area.
Disliked: Nothing.

Very good

Exceptional

Had to change rooms. Requested...

Liked: No breakfast
Disliked: Shower didn't drain. Telephone needed to be unplugged.

Great place to stay

Liked: Nice clean and handy for business trip
Disliked: Nothing

Extremely disappointed. I stay at...

Liked: Loved the breakfast.
Disliked: We saw a mouse. And the manager’s solution was finding us another hotel in the middle of our stay. Which wasn’t even an option as we had no transportation and we had an event close by.

Good

I am satisfied with my...

Liked: It’s proximity with the convention i need to attend
Disliked: None

Great stay

Liked: The wonderful man at the front desk Sunday morning at 8 am allowed me to check in because I’m one of those affected by the Line Fire. He should be commended for doing everything possible to assist me in our state of emergency
Disliked: Nothing

Exceptional

Dirty . Disgusting. Guests literally...

Liked: Nothing. Feels like sleeping IN A HIGHWAY. Dirty. Disgusting staff. Vastly overpriced. Terrible noise.
Disliked: I met a woman in the elevator. She asked me, "How do you like this hotel?" I told her it was dirty and old and WAY overpriced. She said, "I cried." I exclaimed, "I cried too!" LITERALLY. We both cried at the lack of assistance and terrible dirty conditions. Just serendipitous conversation. Imagine how many come & go without comment. This is a $370/nte room. Just go to Motel 6 for $60/nte. Cleaner. More helpful staff. Strong young men though verbally friendly, REFUSED to help me, senior, struggling with my bags. Refused. (Elevator comrade commented on this as well) Too-precious over-paid non-human beings. I mean, sat there watching me struggling and getting bruises. Just sat there, watching. Disgusting. Nothing short of Disgusting. Feels like you are sleeping ON A HIGHWAY. Terrible highway noise.Oh. And no wifi. I was told I'd have to PAY for wifi. Made a stink. In lobby they got me wifi. Back in room: NONE! I was traveling all over Western US. I came here for a Retreat. I've slept in my car and in desert camps and NOTHING was worse than this Hotel. And was costliest of all stays in almost 7 weeks of travel.