Exceptional

Very comfortable enjoyable stay

Liked: I loved the pool. The rooms were clean and the bed was very comfortable.
Disliked: The sink and tub was a bit clogged

Exceptional

Good

Liked: location
Disliked: didn't clean my room or give clean towels without asking at front desk

Unless there is no other...

Liked: It’s location to the Wesleyan campus
Disliked: The entire property needs maintenance. My entire room was extremely dark. The bathroom felt unsanitary. The tub had a ring at its bottom; there was rust around the drain. The soap dispenser had fallen off and was not re-attached. The toilet paper was not replenished.Also, there was not enough staff in the Bistro during obvious peak times. The folks there tried hard, but couldn’t keep up with demand. Made us late for a team family photo.

The staff was very helpful...

Liked: It was small & nice

Exceptional

It was okay

Liked: The guy at the breakfast order station was awesome!!
Disliked: The bathroom counter was literally peeling the silicone off the wall…… come on fix that

Pleasant

Liked: Good hotel to spend the night during a trip.
Disliked: We arrived very late from Boston airport after a trastlantic flight. The toilet in our room wouldn't flush. When we called the reception they didn't offered changing the room at first, saying they had full occupancy and no staff to fix the problem at night. Fifteen minutes later, when we were ready to sleep they called saying they had another room for us but it was too late by then.