Courtyard by Marriott Gatlinburg Downtown Guest Reviews
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0.3 miles from Gatlinburg centre |
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Sweeney Sun, 6 April 2025
Very good
Randy Thu, 3 April 2025
We absolutely loved our stay!
Liked: Loved the very friendly staff greeting at the restaurant. My full breakfast was very delicious. We had a beautiful room
Disliked: My wife and I were greeted with a very friendly check in lady who displayed such a beautiful smile throughout our stay. We new our stay would be a wonderful experience, and it was!We always watch cable news. Although there were channels identified and lite up on the tv screen ( FOX for one), the tv monitor was sketchy with no sound or picture during our stay. We do not watch CNN or MSNBC! The tv was very small and located too far from our bed. We had to watch while sitting in the two room chairs. This may be something to check on that have larger rooms. Our room was beautiful that also included with a balcony. The room was very clean, too!
Delilah Thu, 3 April 2025
Exceptional
Liked: Great hotel and nice and clean
Michael Thu, 27 March 2025
Superb
Leslie Tue, 25 March 2025
Exceptional
Demetrius Mon, 24 March 2025
Exceptional
James Mon, 24 March 2025
Nice time
Liked: Clean, staff very friendly, close to down town Gatlinburg
Disliked: Nothing was negative about our experience
Hiliary Sat, 22 March 2025
Exceptional
Liked: Clean. Updated.
Aaron Mon, 17 March 2025
Exceptional
Shonna Sun, 16 March 2025
Mother/Daughter overnight trip!
Liked: My daughter and I came up for an overnight stay. We live 2 hrs away so we frequently come up to Gatlinburg for a quick getaway. This was our first time staying in this hotel and we are definitely adding this to our list of favorites!! The hotel is a 8 min walk to the Parkway strip. We arrived late (10pm) but we felt safe walking to the strip and back for dinner. The hotel has beautiful landscaping, an inviting lobby with a fireplace. The rooms are spacious, very clean and the decor is very nice. Free parking was a plus as we could walk to anything on the strip. We had a great view of the space needle and sky bridge from our balcony. I think this has to be one of the nicest, most updated hotel we’ve stayed in since Covid. Great job Marriot. The Booking.com room upgrade was nice perk!
Disliked: Just a few minor issues we had with room 218, the shower only had scolding hot water and I had issues with the main light in the bathroom. I tried the light switch several times and the light would not turn on, however my daughter came in and it tried and it immediately worked for her. So, it might be faulty. We decided to leave the light on all night just incase it wouldn’t turn on again. The beds were a little hard for our liking, we both woke up stiff, but the pillows were amazing! My biggest complaint was with the Booking.com listing. It listed it as a 1 Queen bed with balcony. I had to call the hotel directly to confirm there were actually two queens. Seemed several of the rooms were listed incorrectly.