Courtyard by Marriott Foothill Ranch Irvine East/Lake Forest, Foothill Ranch

Courtyard by Marriott Foothill Ranch Irvine East/Lake Forest Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Aaron greeted us warmly and recommended an amazing nearby restaurant; check in was super easy; room was exactly as pictured and expected; much privacy; highly recommend if you're seeing a show at Five Points!

Liked: Staff; restaurants nearby; super clean; balcony.
Disliked: No complaints whatsoever!

Pleasant

Good

Superb

Liked: Great front reception staff, very helpful. Rooms were clean and accommodating. Food availability was excellent, freshly prepared breakfast (not free) Evening happy hour was available with food options. Across the parking lot is a Starbucks (also served during breakfast at the hotel), Thai restaurant and many other options, also a few nail salons if you need a little pampering.I kept extending my stay & staff tried hard to accommodate. If you need anything from housekeeping they're very good at restocking coffee, towels etc. very pleasant ladies.Very safe for solo travelers.
Disliked: Parking is $15/day which I really don't get cuz it's a huge parking lot connected to several other businesses scattered throughout the business park & it was never full.Water pressure & temp a little tricky at morning peak times plus every time a housekeeping staffer was using the water next door to clean, it severely dipped the temp to cold throughout showering.

Superb

Liked: The staff member that provided us, road weary travelers, with a light meal upon our arrival was very nice. He was personable and professional and made us feel welcome.

Great place to stay

Liked: Location was great. Appealing facility.
Disliked: The sofa bed was stylish but not comfortable for sleeping. We had to ask for bedding. Great place to stay

Good

Superb

Exceptional

Poor

Liked: The morning staff seamed understandable. They did listen when I explained to that I didn’t get to check into my room until after 9 PM and there was no bedding available in my room as well.
Disliked: Checked in online and it said they would message when the room was available. By 9pm I still didn’t receive a message so I went to the front desk anyway! 9pm is ridiculous to check in. No bedding available, had to sleep on a bare mattress!!! We were just exhausted by this point and had no energy to look for another hotel with bedding!!