Courtyard by Marriott Des Moines West/Jordan Creek Guest Reviews
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4.7 miles from West Des Moines centre |
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Ty Sun, 23 March 2025
Very good
.mike Wed, 19 March 2025
Courtyard is still a great...
Liked: Excellent: well prepared; tasty; nice setting.
Disliked: Breakfast should be included in room price. We were told it was when booking room.
Tyre Wed, 19 March 2025
Overall my family enjoyed the...
Liked: It was in a great location, close to everything, the bistro was available to us, the room has YouTube which my kids were excited about that.
Disliked: The sofa bed was small, twin sized. I was thinking it would be full size, that’s the normal size of a pull out sofa bed.And booking kept trying to charge my card after I’ve already paid, several times for two different amounts then sent me a receipt saying that I’ve checked out after 1 night. But we had a 2 night stay, I spoke to Gm Tom about it, he confirmed everything was good on his end. So next time I won’t be going thru booking I’ll book with courtyard directly
David Sat, 1 March 2025
We were disappointed.
Liked: There was no breakfast
Disliked: The property is in bad shape. Not what we expected from a courtyard. Room was dirty, furniture had large scratches, rusted and broken bathroom fixtures. We brought guests and we were embarrassed. As we wondered why things were not better, we passed a room with housekeeping staff having a pillow fight. Hazardous slippery area by front entrance left unaddressed. We are unlikely to stay at a Marriott again, as standards have fallen pretty low.
Joy Mon, 24 February 2025
Passable
Liked: Location
Disliked: Loud, not as clean as I thought, staff not that friendly.
Joni Thu, 20 February 2025
Passable
Liked: Location
Disliked: The shower didn't work, had to switch rooms due to shower not getting hot. No free breakfast.
Amber Sun, 26 January 2025
Very good
Liked: The gentleman that was working the front desk was so nice and accommodating! Thank you!
Jesse Mon, 13 January 2025
Very good
Justin Mon, 13 January 2025
Exceptional
Ty Thu, 9 January 2025
It was a good stay.
Liked: Location
Disliked: Parking