Courtyard by Marriott Des Moines West/Jordan Creek Guest Reviews
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4.7 miles from West Des Moines centre |
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Sherry88 Tue, 7 January 2025
Pleasant
Liked: People were very nice, but couldn't fix anything
Disliked: We had no heat in our room and it was 9 degrees outside. Our tv didn't work when we got there. Staff responded and she could feel the cold air literally blowing into our room but could not fix it. She did supply us with two extra blankets. (By the way, We were in a handicapped accessible room for our daughter, and they did give us a shower chair.) Finally I was shivering so much, that my husband got up and figured out how to fix the heater. The next morning my husband also fixed the TV. Apparently there was no one on staff Saturday night to fix everything. We actually had to stay another night due to the massive snowstorm, but by then everything worked. Not impressed.
Joshua Mon, 23 December 2024
Exceptional
Karl Mon, 18 November 2024
Friendly staff, clean and comfortable...
Liked: We didn't eat breakfast. Love that Starbucks is available.
Disliked: N/A
Martin Fri, 4 October 2024
Very good
Liked: Perfect location for our purpose. Nice river/creek area in the neighborhood. Lovely surrounding.
Disliked: Processed food for breakfast.
Diane Sat, 21 September 2024
Passable
Dwight Thu, 19 September 2024
Exceptional
Jo Sat, 24 August 2024
adequate
Disliked: The typical wall heat/cool unit was noisy...every time the AC went on (it was set on auto) it woke me up.
Eboni Tue, 20 August 2024
Very nice hotel and super...
Disliked: The outlets in the rooms need to be updated so that one can charge their devices without a block.
Renee Mon, 19 August 2024
It was ok , but...
Liked: Staff was extremely nice.
Disliked: Rust in the toilet, but the bathtub was worse.
Milton Mon, 19 August 2024
Disappointed. I should have asked...
Liked: Location ; Jordan Creek in West Des Moines is great‼️
Disliked: Booking.Com ; once again did not have my registration on file‼️The second time this has happened with booking.Com. Fortunately, they had a room available; at a better rate than Booking.Com. Hallway carpeting was dirty, poor air circulation- humid, black mold on the ceiling in the bathroom near the vent, rusted sink stopper and evidence of a ceiling leak repair.